Lauren Silva
New York,NY
Summary
Energetic Hostess with extensive experience managing reservations and waitlists. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Highly organized and committed to creating welcoming atmosphere. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Palma
12.2022 - 02.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Monitored dining area to assess server capacity and estimate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Restaurant Hostess
Bombay Darbar
12.2020 - 05.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Marketing Intern
Miami Lighthouse For The Blind & Visually Impaired
08.2018 - 05.2020
- Assisted in organizing fundraising events, mainly the annual gala hosting 100+ vendors and generating more than $500,000 in donations
- Managed finances for online sales, plus created a budget to accurately maintain marketing bank account
- Supported sales and marketing teams in creation and implementation of marketing campaigns
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts
Education
Bachelor of Arts - Economics
New York University
New York, NY05.2025
Skills
- Front-Of-House Display Creation
- High-Volume Dining
- Menu Memorization
- Reservations Coordination
Timeline
Restaurant Hostess
Palma
12.2022 - 02.2023
Restaurant Hostess
Bombay Darbar
12.2020 - 05.2021
Marketing Intern
Miami Lighthouse For The Blind & Visually Impaired
08.2018 - 05.2020
Bachelor of Arts - Economics
New York University
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