Lauren Smith
Midlothian,TX
Summary
Dependable professional with a proven track record of success in enhancing operational efficiency. Possesses strong attention to detail and a proactive mindset, driving improvements in processes and workflows. Recognized for conscientious work ethic and ability to multitask effectively in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Fuzzy Taco Shop
Midlothian, TX
03.2022 - 08.2024
- Supervised and led employees to maintain productivity and customer service levels.
- Identified the needs of customers promptly and efficiently.
- Educated customers about offerings, promotions, and pricing to boost sales.
- Provided exceptional customer service, and maintained a positive attitude throughout the shift.
- Uphold company standards and compliance requirements for operations.
Receptionist
Waxahachie Gymnastics Center
Waxahachie, TX
08.2020 - 05.2023
- Provided excellent customer service at all times while interacting with both internal and external customers
- Served visitors by greeting, welcoming, and directing to appropriate personnel
- Processed payments and updated accounts to reflect balance changes
- Maintained a neat reception area by organizing materials and tidying up furniture
- Answered and directed incoming calls using multi-line telephone system
Education
High School Diploma -
Midlothian High School
Midlothian, TX05.2021
Some College - Nursing
Navarro College
Waxahachie, TXSkills
- Verbal and Written Communication
- Team Supervision
- Cash Handling
- POS System Operation
- Team Leadership
- Positive Attitude
- Professional Appearance
- Problem-Solving
Certification
- Manager food handler certification
- Texas alcoholic beverage certification
Timeline
Shift Leader
Fuzzy Taco Shop
03.2022 - 08.2024
Receptionist
Waxahachie Gymnastics Center
08.2020 - 05.2023
- Manager food handler certification
- Texas alcoholic beverage certification
High School Diploma -
Midlothian High School
Some College - Nursing
Navarro College
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