Lauren Smith
Uptown Jungle Fun Park
Las Vegas,NV
16
years of professional experience
Dynamic Family Entertainment Manager | 10+ Years
Experience
High-energy leader with a proven record of driving sales, elevating guest satisfaction, and running safe, efficient, and fun family entertainment facilities. Expert in staff development, outside marketing, birthday program growth, payroll control, and daily operational excellence. Thrives in fast-paced environments where fun, safety, and customer service fuel every decision.
Work History
General Manager
5 Years 9 Months- Guest experience & customer service excellence
- Birthday party sales, upselling & event coordination
- Staff hiring, training, coaching & retention
- Safety compliance, facility maintenance & daily inspections
- Cash handling, auditing & financial accuracy
- Scheduling, payroll management & labor control
- Outside marketing, community partnerships & brand visibility
- Sales growth strategies, KPI tracking & conversion improvement
- Cleanliness standards & operational routines
- Roller POS systems & Venue Manager proficiency
General Manager - Uptown Jungle Fun Park
Manager
9 Years 9 Months- Strengthened customer service and team performance in a high-volume retail environment.
- Managed cash auditing, scheduling, merchandising, and staff development.
- Supported marketing initiatives and consistently met or exceeded sales goals.
Skills
Marketing
Schedule Management
Accounting
Staff Supervision
Branding
New Business Development
Budgeting
Merchandising
Customer Service
Team Training and Development
Team Leadership
Excel and social media proficient
Food Handlers card
Serve Safe certification
CPR trained
GM Quarterly Summit Training
Hobbies
Sales training, personal development, fast-paced outdoor activities, networking events, and learning new skills. Passionate about building professional relationships, expanding community connections, and playing golf.
Timeline
General Manager
Uptown Jungle Fun Park
10.2020 - CurrentRead More
Manager
Stein Mart
12.2010 - 09.2020Read More