LAUREN STARK
Boca Raton,FL
Summary
Resourceful and skilled individual ready to tackle any challenge. Excels in contributing to project success. Strong team player in organizing and maintaining supplies, equipment, and work spaces. Known for hard work and quick learning. Goal is to ensure smooth operations for employees and customers.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist/ Office Assistant
Brazilian Wax and Spa By Claudia
Coral springs, Florida
01.2023 - 03.2024
- Greeted, assisted and directed visitors with professional attitude.
- Served as first point of contact for new visitors.
- Remained calm, resourceful, and proactive while resolving complex issues.
- Checked in, cashed out and scheduled clients.
- Created advertisement, special updates, service portfolio and service menus.
- Managed social medias.
- Managed Emails.
- Maintained front desk duties such as printing and managing all service and safety contracts.
- Organization of both spa rooms, front desk and office. restocking, managing employees to keep a well sanitary work space.
Social Media Account Advertisement Manager
LLL Advertising
Ft. Lauderdale, Florida
04.2021 - 12.2023
- Create engaging content for various social media platforms.
- Monitor and reply to social media channels. such as. answering messages, emails, comments, DMs.
- Collaborate with account holder of any interests for them or there business they may or may not be interested in being involved with.
- Manage social media advertising campaigns or special events, by posting updates, locations, information, and details
- Managed both personal and business accounts.
- Proficiency in Instagram, facebook, neighborhood app, and any social advertising app of interest.
Assistant
LLL Advertising
Ft. Lauderdale, Florida
04.2021 - 12.2023
- Kept clean, organized and well-stocked workspaces.
- Tracked expenses related to business operations or travel by organizing receipts and submitting expense reports.
- Supplied basic needs such as food and beverage deliveries, hygiene products and so forth.
- Maintained a healthy and safe work environment for both clients and companies at time of appointment.
Manager of Operations
Crepe Cafe
Deerfield Beach, Florida
05.2012 - 11.2021
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Established performance metrics, monitored progress, and provided feedback to team members.
- Maintained cafe alone.
- Handled payment transactions.
- Main cook/ line cook.
- Restocked line and beverages.
- Server for both cafe and to-go orders.
- Cleaned and maintained a sanitary workspace for myself, employees, and customers.
- Restocked toiletries and necessary utensils that were used throughout the day.
- Filled and distributed payroll to employees when owners were out of town.
- Maintained inventory for both food and necessary utensils needed.
- Made runs to restaurant Depot and Costco for inventory needs.
- Sanitize workspace after every shift.
- Key Holder.
- Line preparation for shift and shift after.
Server
CJs Draft house Restaurant and Bar
Deerfield Beach, Florida
08.2010 - 09.2011
- Company Overview: (Closed Down)
- Handled payment transactions.
- Served food and drinks to customers.
- Executed perfect customer service.
- Perfected working in a fast pace, work environment.
- Maintained a clean and restocked, work space for me and my fellow employees.
- Developed team work skills.
Server/Chaser
Muscle Maker Grill Restaurant
Deerfield Beach, Florida
01.2008 - 07.2010
- Company Overview: (Closed Down)
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Resolved customer service issues.
- Delivered fast and friendly service.
- Handled/ managed payment transactions.
- Took orders and severed meals and drinks.
- Restocked working area and maintained a clean work space for both fellow employees and costumers.
- Planned and executed strategies to increase business and drive profit growth.
- Approached and solved problems with initiative and sound judgment.
Education
High School -
Spanish river high school
Boca Raton, FloridaSkills
- Change Management
- Problem Solving
- Organizational Skills
- Attention to Detail
- Decision Making
- Reliability
- Staff hiring
- Excellent Communication
- Project Management
- Inventory Control
- Customer Service
- Conflict Resolution
- Inventory Management
- Multitasking
- Desktops, Laptops, and Mobile Devices
- Goal Setting
- Performance Measurement
- Time Management
- Staff Training
- Quality Assurance
- Customer Service Management
- Self Motivation
- Teamwork and Collaboration
- Quick Learner
- Cash handling
- Issue handling
- Email correspondence
- Customer assistance and interaction
- Courteous and professional
- Greeting and seating clients
LANGUAGE
English Fluent
Timeline
Front Desk Receptionist/ Office Assistant
Brazilian Wax and Spa By Claudia
01.2023 - 03.2024
Social Media Account Advertisement Manager
LLL Advertising
04.2021 - 12.2023
Assistant
LLL Advertising
04.2021 - 12.2023
Manager of Operations
Crepe Cafe
05.2012 - 11.2021
Server
CJs Draft house Restaurant and Bar
08.2010 - 09.2011
Server/Chaser
Muscle Maker Grill Restaurant
01.2008 - 07.2010
High School -
Spanish river high school