Lauren Thomas
Greenwood,IN
Summary
Eager to translate proven skills in time management, and organizational skills into a new career opportunity. My 6+ years in the service industry has taught me to be a self-motivated and independent worker.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Server
The Haven
Greenwood, IN
09.2024 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order processing and guest satisfaction.
- Trained new staff on menu offerings and service protocols to enhance team performance.
- Collaborated with kitchen staff to ensure accurate and efficient meal preparation.
Server
Oaken Barrel Brewing Co.
Greenwood, IN
02.2017 - 05.2023
- Maintained cleanliness and organization of dining area to uphold health standards.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Banquet Server/Beverage Cart
Omni Tucson National Resort
Tucson, AZ
01.2019 - 06.2019
- Duties: Working with large groups, Communication at a personal level, Ensured enjoyable experience
Server/Bartender
Milano Inn
Indianapolis, IN
10.2015 - 01.2017
- Duties: Active one-on-one listening, Entrusted with important guests and large groups, Maintained a positive dining atmosphere
Server
Stacked Pickle
Greenwood, IN
06.2014 - 10.2015
- Duties: Built long-lasting relationships with clientele, Responsible for a variety of duties, Trained new employees standard operating procedures
Education
High School Diploma -
Ivy Tech Community College
Indianapolis, IN01.2013
No Degree -
Ivy Tech Community College
Indianapolis, IN01.2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
The Haven
09.2024 - 09.2025
Banquet Server/Beverage Cart
Omni Tucson National Resort
01.2019 - 06.2019
Server
Oaken Barrel Brewing Co.
02.2017 - 05.2023
Server/Bartender
Milano Inn
10.2015 - 01.2017
Server
Stacked Pickle
06.2014 - 10.2015
High School Diploma -
Ivy Tech Community College
No Degree -
Ivy Tech Community College