Lauren Tower
Jenison,MI
Summary
Business student at University of Michigan's Ross School of Business with a focus on sustainability. Proven leadership in team management and customer service, including managing a student-run coffee shop and leading student organizations. Skilled communicator and problem-solver with a positive approach.
Overview
3
3
years of professional experience
Work History
Manager
Green Bean Coffee Shop
Jenison, MI
01.2024 - 01.2025
- Led daily operations for a student-run coffee shop, managing and motivating a team of 25 student baristas to ensure efficient service and a positive customer experience
- Coordinated employee scheduling, delegated responsibilities, and resolved workflow challenges to maintain smooth operations during peak hours
- Oversaw inventory management, product preparation, and supply ordering, reducing shortages and minimizing waste while maintaining consistent stock levels
Future Prep'd Intern
Grand Valley State University
Allendale, MI
01.2024 - 12.2024
- Collaborated with the University's Cybersecurity Department to address real-world business challenges and propose actionable solutions
- Participated in 20 professional strategy sessions with faculty and industry mentors, strengthening analytical, communication, and teamwork skills
- Developed and presented a business plan focused on increasing female participation in cybersecurity programs, supporting diversity and inclusion initiatives
Office Cleaner
Sole Proprietor
Grand Rapids, MI
01.2023 - 01.2024
- Operated an independent cleaning business serving corporate clients, consistently completing 5+ hours of contracted services per week
- Managed client communication, scheduling, and supply inventory, achieving 100% on-time completion of services and strong client satisfaction
Child Care Provider
Open Circle
Grand Rapids, MI
01.2022 - 01.2024
- Supervised and supported daily programming for 10 children, creating a structured, engaging environment that promoted leadership, teamwork, and social-emotional development
- Organized routines, facilitated educational activities, and assisted in planning monthly events, increasing participation and overall program engagement
Education
Some College (No Degree) - Business Administration, Sustainability
University of Michigan, Ross School of Business
Ann Arbor, MIHigh School Diploma -
Jenison High School
Jenison, MILeadership Experience
- DECA, President; District Council Officer; former Vice President of Public Relations, Led meetings, organized competitions and events, and represented the chapter at district, state, and international levels
- Student Council, Executive Board Member (Renaissance Chair), Planned school-wide events, recognition initiatives, and appreciation programs to foster student wellness and community engagement
- National Honor Society (NHS), Executive Board Member, Co-led a chapter of 60+ students, Promoted and supported volunteer opportunities across the school while personally completing 200+ service hours
- Student Advocacy and Belonging Club, Collaborated with students and faculty to promote inclusion, awareness, and a positive school climate
Timeline
Manager
Green Bean Coffee Shop
01.2024 - 01.2025
Future Prep'd Intern
Grand Valley State University
01.2024 - 12.2024
Office Cleaner
Sole Proprietor
01.2023 - 01.2024
Child Care Provider
Open Circle
01.2022 - 01.2024
Some College (No Degree) - Business Administration, Sustainability
University of Michigan, Ross School of Business
High School Diploma -
Jenison High School