Lauren Unterberger
Perkasie,PA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Brothers bar and grill
state college, Pa
08.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and promptly.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
LifeQuest Nursing and Rehab Center
Quakertown, PA
05.2023 - Current
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Greeted and accommodated guests, building a positive experience for all residents.
- Built relationships with residents, while providing them with dining care.
Waitress, Hostess, Food Runner
Metropolitan
Montgomery, PA
09.2021 - 07.2022
- I originally started as a hostess then got promoted to food runner and finally promoted to waitress
- This was a working environment with high expectations for customer service and lots of communication among the team
Lifeguard/Swim Instructor
menlo
Perkasie, PA
05.2019 - 09.2021
- Lifeguard and taught swim lessons
- CPR and first aid certified
Education
College Degree - Human Resources And Minor in Psychology
Pennsylvania State University-Main Campus
State College, PA10-2026
High school diploma -
Pennridge High School
Bucks County, PA06.2022
Skills
- Restaurant experience
- Performance management
- Human resources
- Customer service
- Recruiting
- Sales techniques
- communication skills
Certification
Microsoft Office Specialist (MOS)
Affiliations
Volunteer work: Past Key Club member- Completed over 50 hour of community service throughout my time in highschool.
Active Gamma Phi Beta member- Public relations chair and real wellness chair
Timeline
Server
Brothers bar and grill
08.2024 - Current
Server
LifeQuest Nursing and Rehab Center
05.2023 - Current
Waitress, Hostess, Food Runner
Metropolitan
09.2021 - 07.2022
Lifeguard/Swim Instructor
menlo
05.2019 - 09.2021
Microsoft Office Specialist (MOS)
College Degree - Human Resources And Minor in Psychology
Pennsylvania State University-Main Campus
High school diploma -
Pennridge High School
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