Lauren Vizzini
Underwriter (Insurance Specialists)
Levittown,PA
Summary
Experienced Multi-Lines Insurance Specialist successful at managing high case loads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 6 years of experience and willingness to take on any challenge.
Overview
9
9
years of professional experience
Work History
Insurance Specialist
NJM Insurance Group
11.2017 - Current
- Exercise discretion to resolve escalated customer inquiries.
- Deliver underwriting assistance to staff members through various contact sources.
- Provide first line support to internal customers regarding complex matters and comprehensive explanations of coverage and procedures.
- Support a growing/changing environment by participating in projects and initiatives as assigned.
- Deliver high quality customer experience while consulting with and counseling staff members and external customers.
Personal Lines Insurance Agent
NJM Insurance Group
06.2015 - 11.2017
- Handle all incoming calls related to Personal Auto, Homeowners, and/or Umbrella Policies for current and potential new customers.
- Provide superior customer service and adhere to the company’s high customer service standards.
- Answer all questions and concerns pertaining to a policyholder and their specific policy and/or policies to the best of my knowledge.
- Handle and respond to all faxes and callbacks assigned.
- Distribute Homeowners callbacks to all sections within the Personal Property Department.
Electronic Document Processor
NJM Insurance Group
09.2013 - 06.2015
- Converted electronic files to proper file formats for importing.
- Splitting and merging documents according to business rules.
- Indexing all documents by inputting all missing keywords to each document.
- Prepared all physical documents manually and created scan sheets for the Imaging Department.
- Assisted the Subrogation Department by making phone calls to 3rd party insurance companies to set up a claim or obtain claim information.
Education
High School Diploma -
Trenton Central High School
Trenton, NJ2006
Skills
- Multitask with ease
- Customer Service
- Manage Contracts
- Regulatory Compliance Understanding
- Time Management
- Property and Casualty Insurance Sales
- Insurance Practices
- Licensing Requirements
- Insurance Knowledge
Producer License
National Producer Number- National Insurance Producer Registry:
17631920
Issued: 6/24/2015
NJ Personal Lines Authority License:
1583912
Issued: 6/24/2015
Expiration Date: 1/31/2025
PA Nonresident Personal Lines License:
743275
Issued: 7/9/2015
Expiration Date: 1/31/2024
CT Nonresident Producer License:
17631920
Issue: 9/20/2019
Expiration Date: 01/31/2025
MD Nonresident Producer License:
3001386596
Issued: 7/12/2021
Expiration Date: 1/31/2024
OH Nonresident Producer License:
1376788
Issued: 8/1/2021
Expiration Date: 1/21/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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Walt Disney
Timeline
Insurance Specialist
NJM Insurance Group
11.2017 - Current
Personal Lines Insurance Agent
NJM Insurance Group
06.2015 - 11.2017
Electronic Document Processor
NJM Insurance Group
09.2013 - 06.2015
High School Diploma -
Trenton Central High School
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