Lauren Vogel

- Responsible for answering 911 emergency and non-emergency incoming calls, while entering pertinent information into the CAD (the computer aided dispatch system), and giving pre-arrival emergency medical instructions where needed.

- Monitor and operate the radio system for police and dispatch police and all appropriate resources to the incident at hand.

- Act as a communications training officer, introducing new hires to the personnel, procedures, and policies, and purposes of the safety agency.

- Participates in ongoing professional development opportunities to stay current on best practices in emergency communications protocols.

- Managed opening and closing procedures and daily activities.

- Mentored new employees on company policies, procedures, and best practices to ensure their success with the organization.

- Interviewed, hired, and trained staff associates to comply with company policies and procedures.