Lauren Wackel
Elk Point,SD
Summary
Detail-oriented team player with strong organizational, time-management, and problem solving skills. Ability to handle multiple projects with accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Lewis Family Drug
04.2016 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Resolved third-party billing, computer system and customer service issues.
Childcare Provider
St. Peter's Childcare
05.2012 - 04.2016
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Introduced children to educational games and activities to boost learning.
- Provided emotional support and guidance to children during difficult times.
- Responded to inquiries from parents and guardians.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Education
No Degree - General Studies
South Dakota State University
Brookings, SDAssociates Degree - Pharmacy Technology
Southeast Technical Institute
Sioux Falls, SD05.2008
High School Diploma -
Elk Point Jefferson High School
Elk Point, SD05.2006
Skills
- Problem-solving skills
- Advanced math skills
- Updating medication histories
- HIPAA
- Filling Prescriptions
- Answering customer questions
- Insurance processing
- Payment Processing
- Customer Service
- Data Entry
- Multitasking Abilities
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Lewis Family Drug
04.2016 - Current
Childcare Provider
St. Peter's Childcare
05.2012 - 04.2016
No Degree - General Studies
South Dakota State University
Associates Degree - Pharmacy Technology
Southeast Technical Institute
High School Diploma -
Elk Point Jefferson High School
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