Lauren Wasserbach
Albany,NY
Summary
Dynamic and dedicated professional with a strong background in customer service at Market 32. Known for exceptional cash handling accuracy and building lasting customer relationships. Bilingual in Spanish, I excel in active listening and demonstrate a solid work ethic, ensuring customer satisfaction and loyalty through attentive service and effective problem-solving.
Overview
2
2
years of professional experience
Work History
Cashier
Market 32
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
- Honor Roll 2022-2025
- 4.0 GPA
- Extracurricular Activities: Key Club, Civil Conversations Club
- Elected Captain of Guilderland Girls Varsity Volleyball 2024
Accounting
05.2029
Skills
- Customer service and assistance
- Spanish reading and writing
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Active listening
Timeline
Cashier - Market 32
06.2023 - Current
Guilderland High School - ,
Siena College - , Accounting
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