Lauren Wayda
Yardley ,PA
Summary
Dynamic Client Coordinator at Maxim Healthcare with a detail-oriented mindset and exceptional communication skills. Proven track record in fostering client relationships and enhancing service delivery. Successfully implemented strategies that improved client satisfaction, demonstrating strong organization and time management expertise. Committed to achieving goals and delivering high-quality service.
Overview
9
9
years of professional experience
Work History
Client Coordinator
Maxim Healthcare
Philadelphia, PA
09.2023 - Current
- Coordinated client communications to ensure timely responses and service delivery.
- Fostered relationships with healthcare providers to enhance service coordination.
- Trained new team members on operational protocols and client management systems.
- Established long-term relationships with clients by consistently delivering exceptional service.
Programming Intern
SOS Care
Conway, SC
05.2023 - 07.2023
- Collaborated with interdisciplinary teams to implement evidence-based practices for client care and support.
- Monitored client progress through data collection and analysis, adjusting strategies as necessary for effectiveness.
- Reduced challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
- Provided ongoing supervision and feedback to registered behavior technicians, ensuring high-quality services for clients.
Server
Taranova’s
Bensalem, PA
03.2017 - 12.2022
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Efficiently processed orders using point-of-sale system, maintaining accuracy and speed during peak hours.
- Collaborated with kitchen staff to deliver timely food service, enhancing overall dining experience for patrons.
- Assisted in training new servers on menu knowledge and service protocols, fostering a cohesive team environment.
Education
Bachelor of Science - Public Health
Coastal Carolina University
Conway, South Carolina, SC08.2023
Skills
- Detail-oriented mindset
- Strong organization
- Time management expertise
- Exceptional communication
- Goal setting and achievement
- Problem-solving
- Multitasking
Timeline
Client Coordinator
Maxim Healthcare
09.2023 - Current
Programming Intern
SOS Care
05.2023 - 07.2023
Server
Taranova’s
03.2017 - 12.2022
Bachelor of Science - Public Health
Coastal Carolina University