Lauren Wilk
Stillwater,MN
Summary
Approachable Hostess in a high end restaurant setting with extensive experience with communication, interpersonal skills and managing reservations and waitlists. Courteous and welcoming when directing customers to tables, committed to creating a warm and inviting atmosphere, flexible and excels under pressure.
Dedicated and inspiring Coach bringing extensive experience mentoring and guiding athletes to reach maximum potential. Effective at running a high quality program and creating an environment of high level performance with strong support for the players. Passionate about promoting team spirit while also reiterating the importance of hard work and sportsmanship molding athletes into effective, skilled players.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Crave American Kitchen & Sushi Bar
08.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Assistant Girls Soccer Coach
Minnesota Foot Tech
01.2023 - 08.2023
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Built positive, productive training environments fostering team unity and camaraderie.
- Developed and led age- and ability-appropriate soccer training drills.
- Evaluated players' performance and provided constructive feedback to improve abilities.
Girls Head Coach
Stillwater Area Lacrosse Association
04.2023 - 07.2023
- Maintained high team morale with positive coaching strategies and fan support.
- Organized practice sessions, exercise and conditioning to improve player performance.
- Led and motivated lacrosse team members to new heights of athleticism, gameplay and sportsmanship.
- Offered constructive feedback to players to help reach goals.
- Developed relationships with players to provide ongoing support and encouragement.
Horse Camp Counselor
Ashley Wright Performance
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
Hostess
Milwaukee Burger Company
10.2020 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Criminology/Law & Justice
University of Minnesota - Twin Cities
Minneapolis, MN05.2026
Skills
- Interactive Communication Skills
- Stress Tolerance
- Player Mentoring
- Critical Thinking
- Practice Planning and Management
- Enforcing Rules and Regulations
Accomplishments
- 2022 State Lacrosse tournament participant
- 2022 All conference, All section Lacrosse awards
- Academic & Athletic Varsity Letter awards
Certification
- Minnesota State Certificate of Proficiency in Spanish
- US Lacrosse coaching license
Additional Information
Experience with coding language Python 3 through university courses.
Languages
Spanish
Limited Working
Timeline
Girls Head Coach
Stillwater Area Lacrosse Association
04.2023 - 07.2023
Assistant Girls Soccer Coach
Minnesota Foot Tech
01.2023 - 08.2023
Horse Camp Counselor
Ashley Wright Performance
06.2022 - 08.2022
Hostess
Crave American Kitchen & Sushi Bar
08.2021 - Current
Hostess
Milwaukee Burger Company
10.2020 - 08.2021
Bachelor of Arts - Criminology/Law & Justice
University of Minnesota - Twin Cities
- Minnesota State Certificate of Proficiency in Spanish
- US Lacrosse coaching license
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