Lauren Williams
Corydon,IN
Summary
Dynamic and dedicated server with a strong work ethic, honed at Texas Roadhouse, excels in customer service and table management. Proven ability to enhance customer satisfaction through efficient communication and multitasking in high-pressure environments. Skilled in POS system operation and committed to maintaining cleanliness standards for an exceptional dining experience.
Overview
9
9
years of professional experience
Work History
Server
Texas Roadhouse
Clarksville, IN
01.2023 - 07.2024
- Provided exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to accommodate special requests and dietary needs.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Crew Member
McDonalds
Corydon, IN
03.2015 - 12.2021
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register accurately, ensuring efficient transactions.
- Prepared and assembled food items to meet quality standards.
- Maintained cleanliness and organization in dining and kitchen areas.
- Collaborated with team members to enhance workflow efficiency.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Followed safety protocols to ensure compliance with health regulations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management no team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma - Cosmetology
Corydon Central High School
CorydonCosmetology License - Cosmetology
Pjs School of Cosmetology
Jeffersonville, INSkills
Customer service
Table management
POS system operation
Food and beverage service
Team collaboration
Cleanliness standards
Time management
Multitasking abilities
Efficient communication
Inventory management
Customer satisfaction improvement
Strong work ethic
Timeline
Server
Texas Roadhouse
01.2023 - 07.2024
Crew Member
McDonalds
03.2015 - 12.2021
High School Diploma - Cosmetology
Corydon Central High School
Cosmetology License - Cosmetology
Pjs School of Cosmetology