Lauren Wiseman
Twinsburg
Summary
I am a proactive person who pays excellent attention to detail and upholds a high standard of work. I possess a high standard of quality work and care for not only the company I work for but for myself as well. I bring great enthusiasm, positivity, and a strong work ethic with me everywhere I go. I am always willing to further my knowledge and learn/train more and pass along any and all knowledge I've already gained.
Overview
7
7
years of professional experience
Work History
Sales Lead/ Assistant Manager
Hand and Stone
09.2023 - 07.2025
- Ensured that clients were comfortable throughout their treatment sessions.
- Participated in promotional activities designed to increase sales revenue.
- Performed administrative tasks, such as answering phones, scheduling appointments, taking payments and handling inquiries.
- Managed high-volume customer email communications, including processing membership cancellations, issuing refunds, and resolving complaints to ensure customer satisfaction and retention.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Office Administrative Assistant/Sales Representative
Cleveland Granite
07.2021 - 09.2023
- Organized and maintained filing systems, both paper and electronic.
- Provided support to other departments by completing clerical tasks as needed.
- Generated new sales leads through cold calling and networking activities.
- Answered incoming calls in a timely manner and directed them appropriately.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Assistant Manager
Subway
07.2018 - 07.2020
Education
High School Diploma -
Twinsburg High School
Twinsburg, OH05-2021
Health Careers
Cuyahoga Valley Career Center
Breckvilles, OH01-2021
Skills
- Sales and upselling
- Time Management
- Strong Work Ethic
- Coordination Skills
- Effective Communication
- Task Prioritization
- Attention to Details
- Teamwork and Collaboration
- Administrative Support
Timeline
Sales Lead/ Assistant Manager
Hand and Stone
09.2023 - 07.2025
Office Administrative Assistant/Sales Representative
Cleveland Granite
07.2021 - 09.2023
Assistant Manager
Subway
07.2018 - 07.2020
Health Careers
Cuyahoga Valley Career Center
High School Diploma -
Twinsburg High School