Lauren Wood
Seattle,WA
Summary
Dynamic LDU Adjuster with extensive experience at Allstate, adept in handling complex unclear liability claims with a blend of exceptional customer service and analytical skills. Expert in negotiation and claims settlement, consistently ensuring customer satisfaction and efficient resolution. Proven track record in fast learning and adaptability, enhancing operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
LDU Adjuster, Unreped Adjuster, Casualty Resolution 2 adjuster
Allstate
06.2015 - Current
- Responsible for managing a steady volume of unclear liability claims
- Guides customers through the claims process in a caring and professional manner
- Determines liability in auto accidents by taking recorded statements, analyzing police reports, and examining damage
- Applies knowledge of insurance policy, coverage, and regulation
Education
B.A. - American Studies
California State University
FullertonSkills
- Customer service
- Investigation
- Evaluation
- Negotiation
- Claims settlement
- Written communication
- Verbal communication
- Organizational skills
- Multi-tasking
- Analytical skills
- Problem solving
- Adaptability
- Fast learning
- Prioritization
- Attention to detail
- Interpersonal skills
- Independent work
- Self-starter
Certification
Texas adjuster license
Timeline
LDU Adjuster, Unreped Adjuster, Casualty Resolution 2 adjuster
Allstate
06.2015 - Current
B.A. - American Studies
California State University
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