Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Wood

Topeka

Summary

Proven leader in high-stakes environments, adept at steering Pizza Hut to new heights with exceptional team management and customer engagement skills. Mastered inventory control, elevating service quality by implementing feedback-driven improvements. Achieved notable efficiency, underscoring a blend of hard and soft skills that bring results.

Overview

15
15
years of professional experience

Work History

Restaurant Manager

Pizza Hut
04.2012 - 02.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Overnight Grocery Manager

Dillons Grocery Store
03.2008 - 03.2012
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Conducted regular performance evaluations to identify areas for improvement within the team.

Education

Graduate Certificate - General Studies

Highland Park High School
Topeka, KS
05.2004

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Supervisory skills

Timeline

Restaurant Manager

Pizza Hut
04.2012 - 02.2023

Overnight Grocery Manager

Dillons Grocery Store
03.2008 - 03.2012

Graduate Certificate - General Studies

Highland Park High School

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Lauren Wood