Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Wood

LaBelle,FL

Summary

Dynamic professional with extensive experience at Walmart and Zaxby's, excelling in customer service and leadership. Proven track record in enhancing team performance and implementing process improvements, resulting in increased productivity. Skilled in cash handling and inventory management, with a strong focus on workplace safety and relationship building. Flexible and dedicated to achieving operational excellence.

Overview

10
10
years of professional experience

Work History

Associate

Walmart
LaBelle, FL
01.2022 - Current

I am responsible for all price changes for the entire store. I also help with stocking freight, cashiering, and online grocery shopping. I have many duties/tasks that I am responsible for with being an associate at Walmart. I have worked in many different departments.

Shift Leader Manager

Zaxby's Chicken Fingers & Buffalo Wings
Erwin, NC
03.2015 - 10.2021
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored team members to enhance performance and customer service skills.
  • Implemented process improvements that increased productivity and reduced downtime.
  • Coordinated shift schedules to optimize staffing levels during peak hours.
  • Monitored compliance with health and safety regulations to maintain a safe working environment.
  • Conducted regular team meetings to communicate objectives and gather feedback for improvement.
  • Resolved customer inquiries and complaints promptly, ensuring high satisfaction rates.
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.

Dental Assistant

East Carolina University Dental School
Lillington, NC
01.2021 - 07.2021
  • Assisted in patient preparation, ensuring comfort and understanding of procedures.
  • Sterilized and organized dental instruments to maintain compliance with safety standards.
  • Managed patient records using dental software for accuracy and efficient retrieval.
  • Educated patients on post-treatment care, enhancing understanding and compliance.
  • Collaborated with dentists to optimize chairside assistance during various procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Education

Dental Assistant - Dental Assistant

Central Carolina Community College
Sanford, NC
07.2021

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Decision-making
  • Relationship building
  • Courteous and professional
  • Flexible schedule
  • Oral communication
  • New hire training
  • Order fulfillment
  • Inventory management
  • Management support
  • Product merchandising

Timeline

Associate

Walmart
01.2022 - Current

Dental Assistant

East Carolina University Dental School
01.2021 - 07.2021

Shift Leader Manager

Zaxby's Chicken Fingers & Buffalo Wings
03.2015 - 10.2021

Dental Assistant - Dental Assistant

Central Carolina Community College