Lauren Wright
Ridley Park,PA
Summary
Banking professional with background in managing teller operations and driving customer satisfaction. Has extensive financial and customer service knowledge from fast-paced retail settings.
Overview
7
7
years of professional experience
Work History
Head Teller
Citizens Bank
Glen Mills, PA
06.2021 - Current
- Assisted customers with transactions, ensuring accuracy and efficiency in cash handling.
- Processed deposits, withdrawals, and transfers using banking software systems.
- Maintained cash drawer integrity through regular reconciliation procedures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored compliance with bank policies and regulations during daily operations.
Key Holder
Torrid
Springfield, PA
07.2019 - 06.2021
- Trained and mentored new staff on customer service protocols and inventory management.
- Implemented visual merchandising strategies to improve product displays and customer engagement.
- Coordinated inventory replenishment, reducing stock discrepancies through effective monitoring.
Education
High School Diploma -
Ridley High School
Folsom, PA2019
Skills
- Operational efficiency
- Transaction processing accuracy
- Customer service
- Consumer banking
- Positive attitude
Timeline
Head Teller
Citizens Bank
06.2021 - Current
Key Holder
Torrid
07.2019 - 06.2021
High School Diploma -
Ridley High School