Accomplished Senior Executive Administrative Assistant with over 23 years supporting C-suite executives in global environments. Expert in managing complex calendars, executive communications, and travel while prioritizing competing demands. Streamlines operations and enhances productivity through effective coordination of cross-functional initiatives and mentoring.
Overview
34
34
years of professional experience
Work History
Administrative Sr. Assistant 6
Samsung Research America
Plano
03.2025 - 07.2026
Provided high-level administrative support to executive vice president and leadership team, enhancing operational efficiency.
Managed complex executive calendars, prioritizing schedules, and preparing detailed reports.
Processed executive expense reports in collaboration with finance to ensure regulatory compliance.
Oversaw conference registrations and managed professional memberships and training enrollments to support executive development.
Coordinated onboarding for new hires by setting up workspaces and developing centralized guides to facilitate smoother transitions.
Anticipated challenges and identified solutions to streamline administrative processes, enhancing overall efficiency.
Planned team-building events and employee engagement initiatives to foster collaboration.
Developed departmental intranet content to enhance communication and resource access.
Administrative Sr. Assistant 5
Samsung Research America
Plano
01.2015 - 03.2025
Managed complex calendars for senior executives, ensuring efficient scheduling of appointments.
Coordinated logistics for internal and external meetings, improving operational flow and participant engagement.
Streamlined onboarding by implementing new hire transition processes, including a ‘survival’ link for easier acclimation.
Provided comprehensive administrative support to standards and mobility innovation lab team and head.
Oversaw budgeting and expense management in collaboration with finance for compliance.
Cultivated supportive work environment that promoted teamwork during challenging periods.
Organized team-building events that boosted morale, as reflected in employee feedback.
Handled confidential information discreetly, adhering to privacy policies and regulations.
Administrative Sr. Assistant 5
Samsung R&D America - Dallas
Richardson
03.2014 - 01.2015
Coordinated domestic and international travel arrangements for executive leadership, ensuring timely and efficient travel logistics.
Streamlined president's itinerary and schedule, facilitating more effective communication and time management.
Managed correspondence preparation, telephone inquiries, and filing system organization.
Tracked division records, including expense reports and research materials.
Oversaw inventory management for executive property and equipment.
Prepared personnel transaction documents for executives to facilitate access to company benefits.
Organized annual SRA-D all-hands meeting, promoting team collaboration and engagement among staff.
Administrative Sr. Assistant 4
Samsung R&D America - Dallas
Richardson
11.2013 - 03.2014
Streamlined administrative processes for president of R&D, enhancing lab efficiency.
Managed scheduling and communication screening for president to enhance interaction prioritization.
Coordinated travel logistics for domestic and international executive functions, ensuring seamless travel experiences.
Organized logistics for community meetings, providing necessary accommodations and resources.
Composed correspondence, handled telephone inquiries, and ensured accurate document filing.
Efficiently maintained division records including expense reports and research materials.
Managed inventory for executive property to ensure accuracy and availability.
Sr. Executive Assistant
Samsung Telecommunications America
Richardson
03.2011 - 11.2013
Executed administrative functions for president of R&D at Samsung Telecommunications America, supporting strategic initiatives.
Managed daily operations, including effective scheduling and communication screening for president.
Coordinated local and international travel logistics for executive meetings, ensuring timely and efficient arrangements.
Directed planning activities for multiple technology laboratories, enhancing operational efficiency.
Efficiently handled correspondence, phone inquiries, and filing tasks within the organization.
Maintained accurate division records alongside expense reports and equipment inventories.
Planned annual SRA-D all-hands meeting to foster engagement and enhance team collaboration.
Facilitated access to resources related to administrative policies and personnel transactions. for administrative policies and personnel transactions.
Executive Admin Assistant
Samsung Telecommunications America
Richardson
12.2010 - 03.2011
Provided comprehensive administrative support to president of R&D at Samsung Telecommunications, ensuring adherence to established lab standards.
Maintained the president's schedule while managing communication screenings effectively.
Coordinated travel arrangements for domestic and international executive meetings, optimizing schedules and logistics.
Sustained accurate division records and prepared expense reports.
Ensured proper tracking and maintenance of assigned executive property and equipment. of assigned executive property and equipment diligently.
Drafted personnel transaction documents, granting access to necessary company information.
Planned and executed logistics for annual DTL all-hands meeting, enhancing organizational unity and employee engagement.
Planned logistics for community events, including accommodations and meeting materials.
Open Innovation (OI) Coordinator/Administrative Assistant
Samsung Telecommunications America
Richardson
06.2010 - 10.2010
Updated open innovation database with technology partners' information from DTL engineers to maintain accurate records.
Enhanced collaboration by facilitating communication between DTL engineers and HQ OI group for effective technology sharing.
Coordinated database updates through regular communication with HQ OI group.
Supported contract management by liaising with DTL, Samsung Telecommunications America, and third parties to ensure alignment.
Maintained comprehensive log of DTL contracts with universities and project outsourcing companies.
Conducted web searches to prepare general information and track interaction history with DTL.
Maintained repository of technical reports and proceedings for easy access.
Arranged logistics for DTL OI activities, including onsite and offsite agendas and itineraries.
Admin Assistant II
Samsung Telecommunications America
Richardson
02.2003 - 06.2010
Delivered administrative expertise to VP of Dallas Telecommunications Lab (DTL) within Samsung Telecommunications America (STA) and over 130 department members, serving as primary contact for issue resolution.
Coordinated new hire and visitor setups, ensuring seamless account creation, equipment allocation, and space assignment.
Arranged cost-effective travel for executives and senior managers to optimize expenses.
Implemented procedure manuals and notices to streamline recurring processes, reducing errors and expediting workflow.
Streamlined routine task delegation from lab head and managers, enabling enhanced focus on strategic priorities.
Provided end-user training for process rollouts and new hires, ensuring smooth transitions.
Compiled departmental budget information for management review, ensuring efficient operation within financial constraints.
Received positive feedback from HQ for effective accommodation during visits, supporting ongoing project collaboration.
Translated Korean documents into English to facilitate clear communication between headquarters and the team.
Personal Banker
MetroBank, N.A., N.A.
Dallas
09.2000 - 06.2001
Assisted customers in selecting accounts and financial services, effectively cross-selling bank products to meet client needs.
Processed new account transactions to ensure accuracy and compliance, enhancing customer satisfaction.
Opened, maintained, and closed various account types to support operational needs.
Fostered strong customer relations and referred clients to appropriate staff, contributing to overall branch success.
Executed clerical duties within branch to maintain organized records and documentation.
Delivered leadership training and support to less experienced account representatives and staff members.
Operation Manager
Lemmon Beauty Supply
Dallas
05.1992 - 09.2000
Oversaw business operations to drive sales growth and enhance profitability.
Forecasted sales trends and adjusted inventory levels to minimize overstocking.
Managed vendor lists and negotiated product orders to improve cost efficiency and support profit margins.
Managed cash registers and reconciled daily batches for accurate cash flow.
Delivered customer service that strengthened client relationships and increased customer loyalty.
Educated employees on product knowledge, enhancing service quality and customer recommendations.
Education
Bachelor of Science - Business Administration
The University of Texas At Dallas
Richardson, TX
05-1996
Skills
Calendar management
Travel coordination
Travel arrangements
Expense processing
Meeting logistics
Meeting facilitation
Operational support
Attention to detail
Problem solving
Confidential information handling
Verbal and written communication
Professional demeanor
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Administrative Sr. Assistant 6
Samsung Research America
03.2025 - 07.2026
Administrative Sr. Assistant 5
Samsung Research America
01.2015 - 03.2025
Administrative Sr. Assistant 5
Samsung R&D America - Dallas
03.2014 - 01.2015
Administrative Sr. Assistant 4
Samsung R&D America - Dallas
11.2013 - 03.2014
Sr. Executive Assistant
Samsung Telecommunications America
03.2011 - 11.2013
Executive Admin Assistant
Samsung Telecommunications America
12.2010 - 03.2011
Open Innovation (OI) Coordinator/Administrative Assistant