Lauren Brittany Woods

Operations Management: Independently manage complete day to activities of a fully syndicated ambulatory surgery center. Skillfully manage facility operations as a joint venture partner with a multi-million dollar healthcare company
Oversight of regulatory compliance, credentialing, procurement, physician recruitment and retention, supply chain, infection control, surgical instrument reprocessing, utilization and case management, and revenue cycle services

Project management and innovation: pioneered and remodeled revenue cycle and supply chain platform that resulted in a 12% increase in net revenue per case, reduced days to bill from 9 to 3.3, and reduced unpaid patient collections from 92% to 37% and decreased operational expenses by 35%

Developed, trained, and implemented a fully electronic health management system.

• Collaborate with Board of Directors, executive health system leadership, and joint venture partners to develop and maintain processes that result in efficient and effective cross functional delivery of services and ensure open lines of communication to physicians and key stakeholders
• Optimize the delivery of patient care and nursing services to achieve/exceed quality clinical standards and performance measures by designing and implementing processes, procedures and methodologies to evaluate and improve outcomes. Restructure care teams to enhance operational outcomes, quality of care, and staff engagement
• Navigate complex financial reporting structures to prioritize financial and budget activities to fund operations, maximize investments, and increase efficiency. Utilize data and statistical methods to maximize financial performance and offer productivity recommendations
• Train, mentor, direct, and manage employees in company and regulatory compliance requirements to promote conformance; promote consultation and support to ensure a professional/collaborative team.

• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Coordinated care through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Supply Management Task Force: Given responsibility to work directly with CFO through hospital supply savings taskforce to identify areas for cost savings within surgical services division
• Directly negotiated with a variety of vendors regarding pricing contracts; resulted savings for institution over 1 million dollars
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Documented the budgets and accounts of different commodities used by departments on a timely basis
• Ensured and improved clinical practices, services and operations by designing and implementing processes, procedures and methodologies to evaluate and improve patient care .
• Reviewed current policies and procedures and developed new policies as indicated
• Mentored and trained staff in order to develop professional/collaborative team. Educated staff on organizational mission and goals to help employees achieve success.
• Led the delivery of patient care and nursing services to achieve/exceed quality clinical standards and performance measures
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Performed routine checks on equipment to ensure they are properly sanitized and cleaned.
• Evaluated employee performance and coached and trained to improve weak areas. Monitored workflow to improve employee time management and increase productivity.
• Maintained compliance with company policies, objectives, and communication goals.

• Oversaw surgical delivery of care for patients at Level 1 trauma center, providing direct care, delegating nursing assignments and supervising team comprised of nurses, technicians, and unit clerks.
• Ensured communication and collaboration with anesthesia staff, physicians, and operating room team leaders to adequately and accurately facilitate movement of surgical cases
• Successfully facilitated and managed an average daily census of 80-100 surgical patients daily across 2 floors
• Directed, educated, coached and mentored nurses to develop/keep a strong team atmosphere on the unit
• Assisted in the manpower process by assigning departments to employee as per needs and expertise. Supervised the daily staffing and scheduling assignments of over 80 nursing employees.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Audited charts and reviewed clinical documents to verify accuracy.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.