Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Laurence Ferguson

Bartender
Temecula,CA

Summary

Dynamic bartender with a proven track record in enhancing guest experiences through creative mixology and exceptional customer service. Committed to driving sales growth and fostering team collaboration.

Overview

20
20
years of professional experience

Work History

Bartender

Bartell Hotels
San Diego, CA
03.2022 - 03.2026
  • Crafted and served a diverse range of cocktails, enhancing guest satisfaction and experience.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Trained new staff in bar operations, fostering a collaborative team environment.
  • Developed signature drink specials, increasing customer engagement and repeat business.

Bartender

HoBo's Barbeque
Temecula, Ca
07.2021 - 03.2022
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Remained calm and poised during busy periods, promoting customer service to guests.

Lead Bartender

The Layover Bar
Las Vegas, NV
11.2014 - 07.2021
  • Supervised bar operations, ensuring efficient workflow and high-quality customer service.
  • Trained and mentored junior bartenders on mixology techniques and customer engagement strategies.
  • Developed seasonal cocktail menus, enhancing customer satisfaction and driving repeat business.
  • Managed inventory levels, implementing cost-control measures to reduce waste and increase profitability.
  • Collaborated with management to streamline bar processes, improving service speed during peak hours.
  • Implemented training programs for new hires, fostering a culture of excellence within the team.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.

Education

Bachelor of Science - Developmental Psychology

Stony Brook University
Stony Brook, NY
05-1999

High School Diploma -

Gloversville High School
Gloversville, NY
06-1993

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Menu memorization
  • Alcohol awareness
  • Team training and development
  • Sales expertise
  • Classic cocktails
  • Creative mixology

Timeline

Bartender

Bartell Hotels
03.2022 - 03.2026

Bartender

HoBo's Barbeque
07.2021 - 03.2022

Lead Bartender

The Layover Bar
11.2014 - 07.2021

Bachelor of Science - Developmental Psychology

Stony Brook University

High School Diploma -

Gloversville High School
Laurence FergusonBartender