Dedicated food service professional with a strong focus on beverage preparation and customer satisfaction. Recognized for enhancing guest experiences through effective collaboration and attention to detail in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender
Olive Garden
Tucson, Arizona
06.2021 - Current
Prepared and served beverages to guests at a busy Italian restaurant.
Maintained cleanliness and organization of the bar area throughout shifts.
Collaborated with kitchen staff to ensure timely drink service during peak hours.
Built rapport with regular customers to foster loyalty and repeat business.
Managed cash drawer at the end of each shift, ensuring accuracy of funds received.
Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
Server
Olive Garden
Tucson, Arizona
03.2024 - Current
Provided exceptional customer service in a fast-paced dining environment.
Handled cash transactions and managed point-of-sale systems efficiently.
Assisted guests with menu selections and dietary restrictions effectively.
Processed orders accurately and communicated with kitchen staff promptly.
To-Go Specialist
Olive Garden
Tucson, Arizona
06.2021 - Current
Prepared and packaged to-go orders for efficient customer pickup.
Streamlined the to-go order process to enhance customer satisfaction.
Assisted customers with menu selections and special requests for their orders.
Operated cash register, collected payment from customers, and provided change when necessary.
Host
Olive Garden
Tucson, Arizona
02.2021 - Current
Greeted and seated guests promptly in a friendly manner.
Managed reservation system and organized seating arrangements effectively.
Assisted servers by communicating guest preferences and special requests.
Food Runner
Olive Garden
Tucson, Arizona
10.2024 - Current
Delivered food orders promptly to ensure guest satisfaction.
Collaborated with kitchen staff to streamline food preparation processes.
Followed safety and sanitation guidelines while handling food items.
Server Trainer
Olive Garden
Tucson, AZ
05.2023 - Current
Trained new servers on menu items and service standards.
Provided ongoing support and feedback to improve service skills.
Demonstrated best practices in customer service and teamwork.
Host Trainer
Olive Garden
Tucson, Arizona
05.2021 - Current
Trained new hosts on customer service standards and restaurant procedures.
Ensured compliance with health and safety regulations in the dining area.