Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Laurence Perez

Tucson,AZ

Summary

Dedicated food service professional with a strong focus on beverage preparation and customer satisfaction. Recognized for enhancing guest experiences through effective collaboration and attention to detail in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Bartender

Olive Garden
Tucson, Arizona
06.2021 - Current
  • Prepared and served beverages to guests at a busy Italian restaurant.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Collaborated with kitchen staff to ensure timely drink service during peak hours.
  • Built rapport with regular customers to foster loyalty and repeat business.
  • Managed cash drawer at the end of each shift, ensuring accuracy of funds received.
  • Prepared cocktails from bar recipes and served wine, draft, and bottled beer.

Server

Olive Garden
Tucson, Arizona
03.2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Handled cash transactions and managed point-of-sale systems efficiently.
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Processed orders accurately and communicated with kitchen staff promptly.

To-Go Specialist

Olive Garden
Tucson, Arizona
06.2021 - Current
  • Prepared and packaged to-go orders for efficient customer pickup.
  • Streamlined the to-go order process to enhance customer satisfaction.
  • Assisted customers with menu selections and special requests for their orders.
  • Operated cash register, collected payment from customers, and provided change when necessary.

Host

Olive Garden
Tucson, Arizona
02.2021 - Current
  • Greeted and seated guests promptly in a friendly manner.
  • Managed reservation system and organized seating arrangements effectively.
  • Assisted servers by communicating guest preferences and special requests.

Food Runner

Olive Garden
Tucson, Arizona
10.2024 - Current
  • Delivered food orders promptly to ensure guest satisfaction.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Followed safety and sanitation guidelines while handling food items.

Server Trainer

Olive Garden
Tucson, AZ
05.2023 - Current
  • Trained new servers on menu items and service standards.
  • Provided ongoing support and feedback to improve service skills.
  • Demonstrated best practices in customer service and teamwork.

Host Trainer

Olive Garden
Tucson, Arizona
05.2021 - Current
  • Trained new hosts on customer service standards and restaurant procedures.
  • Ensured compliance with health and safety regulations in the dining area.

Education

High School Diploma -

Xavier College Preparatory High School
Palm Desert, CA
05-2019

Skills

  • Menu knowledge
  • Cash handling
  • Health compliance
  • Conflict resolution
  • Quick learner
  • Beverage preparation
  • Order accuracy
  • Customer relationship management
  • Adaptability
  • Timeline

    Food Runner

    Olive Garden
    10.2024 - Current

    Server

    Olive Garden
    03.2024 - Current

    Server Trainer

    Olive Garden
    05.2023 - Current

    Bartender

    Olive Garden
    06.2021 - Current

    To-Go Specialist

    Olive Garden
    06.2021 - Current

    Host Trainer

    Olive Garden
    05.2021 - Current

    Host

    Olive Garden
    02.2021 - Current

    High School Diploma -

    Xavier College Preparatory High School
    Laurence Perez