Laurene Hunter

-Work on a small team to oversee daily repair room operations and enforce safety procedures of technicians

-Utilize SAP to track incoming/outgoing product and or repairs.

-Run necessary diagnostics on devices needing repair and repair devices when team needed support

-Interact with customer to provide best service possible via in person, email, or over the phone support

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales
• Provided exceptional customer service and technical support in Genius Bar.
• Listened to customer needs and proposed matching solutions from company.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Take temperatures of all persons entering store.
• Make sure all clients in store are following mandated mask policies.
• Defuse hostile situations with customers.

• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Completed full building and grounds patrols every other hour to spot and investigate concerns.
• Responded quickly to incidents and assessed active situations for security concerns.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.

• Check bags thoroughly before having guests enter event space
• Permitted entry with escort for approved persons into secure locations.

• Drove to given location on manifest. Attempted to purchase alcoholic or tobacco substances from businesses. Rate employees ability to perform their job efficiently by pass/fail and input assessment to computer
• Overlooked a minimum of 30 businesses a day/night

• Loaded products or packages onto trucks and organized items according to preset sorting procedures.
• Prevented damage to packages and products by correctly securing loads.
• Completed required product or package delivery documentation.
• Assisted driver with product or package deliveries to residential and commercial locations.

pick up/drop-off vehicles on time at given locations.

• Checked in with dispatch service and updated with current location.

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Prepared lesson plans to meet goals identified in students' individualized study plans.
• Educated students on study tips and exam strategies.
• Provided one-on-one and small group reading instruction to over 10 students falling behind in english skills.
• Developed student confidence though attentive instruction in university english, applying positive reinforcement strategies.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Provided pricing information to customers regarding specific products.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.

• Shadowed community activists Jackie Dupont-Walker
• Attending important meetings and took notes
• Filed paperwork
• Answered phones and took very detailed messages to recite to Mrs. Walker
• Opened gate for authorized guests