Lauren-Elysse Coffey
Rockville,MD
Summary
Detail-oriented new graduate dually experienced in clinical and administrative roles. Highly motivated with a passion for improving patient outcomes, seeking a leadership position in an organization dedicated to increasing the quality and efficiency of superior patient care.
Overview
4
4
years of professional experience
1
1
Certification
Education
Master of Science - Healthcare Administration
Texas Tech University Health Sciences Center
Lubbock, TX05.2022
Bachelor of Science - Health
Texas A&M University
College Station, TX12.2018
Work History
Lead Administrative Assistant
Advocare Stoll Medical Group
Philadelphia, PA
10.2020 - 08.2022
- Managed day-to-day administrative and clinical functions, providing guidance and assistance to dermatology department
- Aided in successful EMR transition and provided EMR training within dermatology department
- Thoroughly trained medical assistants, surgical assistants, and scribes in a multidisciplinary clinic
- Built and strengthened rapport with pharmaceutical and medical device representatives; scheduling meetings and managing meeting agendas
- Fostered excellence by example by "setting pace" and being a hands on mentor to clinical staff
- Upheld strict security measures to maintain data confidentiality, ensuring HIPAA compliance
- Communicated with physicians, physician assistants, patients and other employees to identify and resolve healthcare needs
- Monitored office procedures to correct problems and implement proactive improvements for efficient work flow
- Managed inventory for dermatology and ordered medical supplies monthly
- Enrolled and managed patients on isotretinoin and biologics, ensuring patient compliance
- Initiated and completed prior authorizations, scheduled peer-to-peers when necessary
Lead Medical Assistant / Scribe
Advocare Stoll Medical Group
Philadelphia, PA
10.2020 - Current
- Scribing for providers during patient visits in office and via telemedicine, documenting differential diagnoses, physical exams, and treatment regimens
- Assisting providers during examinations and procedures for dermatology and primary care
- Inputting physician orders into EMR including prescriptions, ECGs, immunizations, and relevant lab orders
- Promoted department efficiency by coordinating charts, fielding patient calls to providers, and briefing providers on immediate patient needs
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Obtained vitals including blood pressure, body temperature, and pulse rate
- Prepared patients for procedures including sterile tray table prep, obtaining informed consent, and photographed surgical sites for documentation
- Administering subcutaneous lidocaine prior to biopsies and excisions
- Bandaged surgical sites and provided post-op care
- Assisted in cosmetic procedures including Botox and dermal filler
- Called and faxed pharmacies to submit prescriptions and refills
Skills
- Electronic Health Records Systems
- Healthcare Laws and Regulations
- Clinical Staff Management
- HIPAA Guidelines
- Social Perceptiveness
- Healthcare Delivery Systems
- Administrative Duties
- Specialty Care
- Problem Identification
- Healthcare Regulations
- Outpatient Care
- HIPAA and Confidentiality Compliance
Certification
- CDT - Certified Dermatology Technician
Timeline
Lead Administrative Assistant
Advocare Stoll Medical Group
10.2020 - 08.2022
Lead Medical Assistant / Scribe
Advocare Stoll Medical Group
10.2020 - Current
Master of Science - Healthcare Administration
Texas Tech University Health Sciences Center
Bachelor of Science - Health
Texas A&M University
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