LAUREN GUILLORY

Financial Aid Specialist

Spring,TX

Summary

Proficient Financial Aid Specialist well-versed in program options and regulatory requirements for student assistance. Well-organized and hardworking with good grasp of related paperwork and processes.

Overview

years of professional experience

years of post-secondary education

Education

BBA - Accounting

University Of Houston Downtown

Houston, TX

2020.11 - Current

Associate of Arts - Business

Lone Star College System

Spring, TX

2017.08 - 2021.05

Associate of Arts -

Lone Star College System

Spring, TX

2017.08 - 2020.05

Business Operations Certificate -

Lone Star College System

Spring, TX

2017.08 - 2019.12

High School Diploma -

Spring High School

Spring, TX

2007.08 - 2011.05

Work History

Financial Aid Specialist

Lone Star College

Houston , TX

2019.06 - Current

Completed training as Work Study Supervisor
Monitored financial aid award notices through PeopleSoft
Communicated with prospective students to available financial aid opportunities
Created documentation for distribution to current students
Helped individuals complete physical/electronic paperwork
Presented financial aid presentations
Counseled students about financial aid options and program details
Observed regulatory, compliance and security policies and procedures to keep data as safe from breaches

Shift Leader

Walgreens

Friendswood , TX

2015.08 - 2017.05

Nominated by district for superior customer service
Inventoried daily, maintained accurate records
Completed store opening and closing procedures
Trained and mentored new employees
Created work schedules
Delegated daily tasks and responsibilities
Resolved customer complaints and maximizing repeat business

Skills

Excel, Word, PowerPoint

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Quote

"Your true success in life begins only when you make the commitment to become excellent at what you do"

Brian Tracy