Creative and hardworking with a strong drive to learn and adapt in fast-paced environments. I approach challenges with a thoughtful, innovative mindset, always seeking opportunities for improvement. While big-spirited yet slightly introverted, I thrive in independent roles where introspection and thoughtful listening contribute to meaningful results. Committed to both personal and professional growth, I am eager to contribute positively and add value in any role I take on.
Hi, I’m
Lauren Turner
Mattoon,Illinois
Summary
Overview
4
years of professional experience
Work History
Panther Paw
Bartender
08.2023 - Current
Job overview
- Greet customers upon arrival
- Handling cash on food/liquor purchases
- Cleaning including vacuuming, mopping, taking out trash, and sanitizing surfaces to maintain a clean and organized building
- Ensure all products and inventory are properly stocked and faced
- Promote safety by monitoring customer behavior and maintaining the cleanliness of the gaming area
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones
- Consistently demonstrated punctuality by arriving on time for my shifts and refraining from calling in
Jackson Family
Car Wash Manager
06.2022 - 09.2023
Job overview
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing quality of service
- Maintained customer retention by providing excellent service
- Hired employees and created their schedules while allowing flexibility in order to accommodate individual needs
- Signed up customers for memberships and quickly entered their information into the system to ensure minimal wait time
- Quickly repaired equipment to minimize downtime
- Improved customer satisfaction and safety by implementing new cleaning routines
TJX Marshalls
Sales Associate
03.2021 - 06.2022
Job overview
- Processed transactions quickly, promoting store card sign-ups and accurately entering customer information into the system
- Answered phones promptly, handling inquiries and resolving customer issues professionally
- Ensured quick yet thorough customer transactions, maintaining a smooth flow at the register
- Unloaded and organized shipments, restocked, and ensured merchandise was properly displayed and faced
- Provided exceptional service on the sales floor while practicing loss prevention, assisting customers with product selection and addressing concerns
Education
Lake Land CollegeMattoon, IL
Associate of Science from Environmental Science
05-2025
University Overview
Skills
- Service-oriented mindset
- Creative thinking
- Sales experience
- Growth driven
- Attention to detail
- Quick learner
- Resilience
- Adaptability
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Panther Paw
08.2023 - Current
Car Wash Manager
Jackson Family
06.2022 - 09.2023
Sales Associate
TJX Marshalls
03.2021 - 06.2022
Lake Land College
Associate of Science from Environmental Science
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