Summary
Overview
Work History
Skills
Timeline
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Lauri Davanzo

Purdys,NY

Summary


Knowledgeable District Manager with solid background in overseeing multiple retail locations and $28M in Volume. Demonstrated ability to drive operational excellence and enhance customer satisfaction through effective leadership and strategic planning. Proven track record of fostering team collaboration and consistently achieving sales targets.

I pride myself on inspiring top performances, excellent communication skills and creating passion around what we do as leaders.

Overview

20
20
years of professional experience

Work History

Retail District Manager

The Michaels Group,Inc/Pandora Jewelry
04.2012 - 06.2025
  • Responsible for 11 Pandora Concept Stores in 5 states - NY, NJ, CT, AZ and NM
  • Managed 11 Store Managers, 3 Sales Managers, and 8 Assistant Managers as well as a team of over 130 Full Time and Part Time Associates
  • Achieved continued LFL growth in all KPIs, year over year
  • Directed operational strategies to optimize store performance across multiple locations.
  • Implemented training programs to enhance team skills and improve service quality.
  • Analyzed sales trends to inform inventory management and merchandising decisions.
  • Collaborated with marketing teams to execute promotional campaigns effectively.
  • Fostered a customer-centric culture through staff engagement and feedback initiatives.
  • Established performance metrics to evaluate store effectiveness and employee productivity.
  • Monitored financial performance of stores within the district, identifying trends and implementing cost-saving measures where necessary.
  • Led cross-functional meetings to address challenges and develop strategic solutions for enhancement.
  • Monitored compliance with company policies and procedures to ensure operational integrity.

General Manager

The Michaels Group, Inc./Pandora Jewelry
08.2009 - 04.2012
  • Opened first Pandora Jewelry Concept store for our Franchise and first in Connecticut, with $2.6M in volume
  • Assisted in opening the next 9 Pandora Jewelry locations in multiple states, including hiring, training and visual set up
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored staff to enhance team productivity and service quality.
  • Implemented inventory management systems to reduce shrinkage and improve stock accuracy.
  • Developed sales strategies that increased revenue through targeted promotions and merchandising techniques.
  • Managed scheduling and payroll processes, ensuring efficient labor cost control and compliance with policies.
  • Fostered a positive work environment through effective communication and conflict resolution among team members.
  • Collaborated with upper management on strategic initiatives, driving continuous improvement in store operations.
  • Directed operational strategies to enhance productivity and streamline processes across multiple departments.
  • Implemented performance metrics to assess team effectiveness and drive continuous improvement initiatives.

Retail Store Manager

Swarovski
02.2005 - 08.2009
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Skills

  • Store operations
  • Brand promotion
  • Profit maximization
  • Leadership development
  • Customer service
  • Staff management
  • Operations management
  • Team training and development
  • Time management
  • Driving business growth

Timeline

Retail District Manager

The Michaels Group,Inc/Pandora Jewelry
04.2012 - 06.2025

General Manager

The Michaels Group, Inc./Pandora Jewelry
08.2009 - 04.2012

Retail Store Manager

Swarovski
02.2005 - 08.2009

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Lauri Davanzo