LAURIE ALLEN
Kennesaw,GA
Summary
Skilled and professional individual with exceptional interpersonal skills, adept at working effectively with individuals at all levels. Dedication to delivering outstanding internal and external customer service which distinguishes from others. Experienced in achieving successful outcomes across diverse platforms and fostering strong client relationships. Recognized for a collaborative approach and adaptability, excelling in implementing customer service and sales strategies. Known for a caring, empathetic, and emotionally intelligent nature.
Overview
16
16
years of professional experience
Work History
Licensed Life Insurance / Customer Service Agent
Symmetry Financial Group
05.2024 - Current
- Purchased leads and reached out to approximately 100 potential customers daily, in an effort to assist families in becoming protected through Mortgage Protection Coverage
- Maintained detailed records of client interactions and policy updates, ensuring accurate documentation at all times.
- Increased cross-selling opportunities by identifying potential gaps in clients' existing coverage, ultimately strengthening their overall protection plans by at least 50%.
- Excellent communication skills, both verbal and written.
- Very personable and created feelings of trust in communicating with potential clients about insurance needs
Company Manager
GP Home Solutions LLC
11.2021 - 12.2024
- Analyzed Real Estate market in conjunction with professional Realtor to access best demographics for real estate purchases
- Purchased and renovated 2 properties for sale at projected ARV
- Managed 3 renovation projects in collaboration with 2 different Construction Teams
- Oversee all operations of business including finances, hiring needed teams to complete full scope of project
- Developed and maintained relationships with key stakeholders for improved business partnerships.
Mental Health / Covid Lock Down Care Taker
Self Employed
11.2018 - 02.2021
- Facilitated physical care for 1yr to biological brother after cancer surgery
- Assisted with encouragement and support of 88yr old mother while in Covid lock down
- Provided complete support to household during a very uncertain and scary period including husband involved in Motor Cycle accident thus requiring a Metal shoulder Implant during this time
Women's Ministry Leader
Port Saint Lucie House Church of Christ
05.2016 - 10.2018
- Prepared and coordinated Bible Lesson plans and facilitated studies for over 15 women
- Collaborated with teams to create lessons and functions for Kingdom Kids ministry
- Communicated with 2 other ministries in South Florida Churches to connect for continuing education training
- Distributed information about yearly schedule of activities / classes.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Mentored 5 married women in bible disciplines which helped marriages to thrive
Company Manager
FonePedlar, LLC
03.2009 - 04.2016
- Managed the full operation of the business finances, budgets, purchases, sales, communications with customers and over 40 vendors
- Facilitated the sale of over 1000 Brand Name Products on eBay, Amazon and Personal website
- Coordinated all shipping and inventorying of product
- Managed wastage
Education
M.B.A. - Leadership
Franklin University
Columbus, Ohio01.2005
B.S. - Chemistry
Bethune-Cookman College
Daytona Beach, Florida07.1985
Skills
- Customer Service
- Excellent Rapport building
- Exceptional Communication Skills
- Team Leadership
- Client / Customer Focused
- Cross-Functional Collaboration
- Problem Solving
- Building relationships
Affiliations
- Franklin University Alumni Advisory Board Member
Timeline
Licensed Life Insurance / Customer Service Agent
Symmetry Financial Group
05.2024 - Current
Company Manager
GP Home Solutions LLC
11.2021 - 12.2024
Mental Health / Covid Lock Down Care Taker
Self Employed
11.2018 - 02.2021
Women's Ministry Leader
Port Saint Lucie House Church of Christ
05.2016 - 10.2018
Company Manager
FonePedlar, LLC
03.2009 - 04.2016
M.B.A. - Leadership
Franklin University
B.S. - Chemistry
Bethune-Cookman College
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