Laurie Davis
Lockhart,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Small Business Co-Owner
Wish Upon a Yard
Lockhart, TX
12.2022 - Current
- I co-own this business in Lockhart. We design and install and remove yard greeting signs for customers.
- Maintain and manage inventory.
- Help customers design their yard card greeting.
- Scheduling and delivery of signs.
- Market analysis of trends and pricing.
- Maintain a social media presence.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered products to customer locations on time.
Property Manager
Self-employeed
Lockhart, TX
01.2012 - Current
- I mange properties for 4 separate clients in 2 counties. At present I have 22 residential properties and 1 commercial property that I manage.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance and administration of various properties.
- Managed and oversaw operations, maintenance and administration of properties.
Girl Scout Troop Leader
Chisholm Trail Service Unit
Lockhart, TX
06.2005 - Current
- Throughout my tenure with Girl Scouts in Lockhart, I have been a Troop Leader for 4 separate troops, Service Unit Director for 4 years, Service Unit Treasurer for 8 years, and Service Unit Cookie Coordinator for 3 years. (Service Unit is all the Troops in Lockhart varying between 50-100 girls).
- Planned and organized weekly meetings for Girl Scout troop members.
- Facilitated activities to foster team building among scouts.
- Provided guidance and support to scouts on their journey to earning badges.
- Conducted regular check-ins with scouts' parents or guardians.
- Maintained records of scout attendance and performance.
- Served as a mentor for the girls in the troop, helping them develop leadership skills.
- Assisted with fundraising efforts for the troop's various activities and events.
- Coordinated field trips, camping trips, and other outdoor adventures for the group.
- Created a safe environment where scouts felt comfortable expressing themselves freely.
- Encouraged collaboration between scouts in order to promote problem solving skills.
- Organized volunteer opportunities for the troop within the local community.
- Developed engaging lesson plans that taught scouts important life lessons.
- Led discussions about current issues affecting youth in today's society.
- Managed budgets and allocated funds appropriately for each activity or event.
- Monitored progress of individual members towards completion of badge requirements.
- Coached individual girls on how to best complete service projects related to badges they were working on.
- Sought out additional resources such as guest speakers, books, videos., to enhance learning experiences.
- Collaborated with other leaders from neighboring troops on joint initiatives and projects.
- Attended training sessions provided by Girl Scouts of Central Texas periodically throughout the year.
- Resolved conflicts between members using effective communication strategies while maintaining respect amongst all parties involved.
- Organized fun, interactive activities to address interests and community needs of troop members.
- Facilitated activities and opportunities to achieve rank advancements.
- Cultivated relationships with community leaders, organizations and businesses to support volunteer efforts.
- Completed member registration and collected dues and fees for outings.
- Oversaw troop funds according to council policies and procedures.
- Compiled paperwork for extended trips, meeting information and fundraising efforts.
- Maintained accuracy of troop records of dues, attendance and budget for reporting purposes.
- Developed resources and marketing materials to create diverse programs.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Organized, led and promoted interest in recreational activities.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Met with staff to discuss rules, regulations and work-related problems.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Administered first aid and notified emergency medical personnel.
- Evaluated recreation areas, facilities and services for results.
- Documented individual progress toward meeting treatment goals.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Supervised and coordinated work activities of personnel.
- Completed and maintained time and attendance forms and inventory lists.
Education
High School Diploma -
Lockhart High School
Lockhart, TX06-1990
Some College (No Degree) - Criminal Justice
Blinn College
Brenham, TXSome College (No Degree) - Criminal Justice
Sam Houston State University
Huntsville, TXSkills
- Entrepreneurial Leadership
- Sales management
- Operations Management
- Inventory Control
- Financial Administration
- Administrative Management
- Contract Administration
- Customer Retention
- Resource Allocation
- Schedule Management
- Customer Service Management
- Inventory Management
- Records Organization and Management
- Time Management
- Scheduling
- Attention to Detail
- Multitasking
- Customer Service
- Active Listening
Affiliations
- I am a mother of 4 daughters. (3 are still at home with me ages, 19, 16, and 10)
- I am a Small Women Owned Business Owner for 3 years.
- I am A Girl Scout Leader and Service Team Memeber.
- I love to BBQ on our Cook Off Team, spend time with my only grandson, and read.
Certification
- I am CPR and First Aid Certified.
Why I am great for this position.
- I am very interested in getting back into the work place and being able to supplement my husbands income so that we have the freedom to do the things that we want to do such as travel and participate in BBQ Cook Offs.
- I have been self-employed for many years.
- I have enough maturity to know what I am able to handle and always give all that I do 100%.
- I am looking to be able to stay in Lockhart so that I am still here is my girls need me to be at their events.
- I WANT to work. This isn't a job to pass the time for me or a stepping stone to another position. A small office environment will be a great fit.
Timeline
Small Business Co-Owner
Wish Upon a Yard
12.2022 - Current
Property Manager
Self-employeed
01.2012 - Current
Girl Scout Troop Leader
Chisholm Trail Service Unit
06.2005 - Current
High School Diploma -
Lockhart High School
Some College (No Degree) - Criminal Justice
Blinn College
Some College (No Degree) - Criminal Justice
Sam Houston State University