LAURIE GALE
Riviera Beach
Summary
Dynamic accounting clerk with extensive experience across multiple departments, including accounts payable and receivable, credit and collections. Strong track record of utilizing persuasive communication to secure payments on overdue accounts and resolve financial discrepancies. Flexible and team-oriented, with a focus on mentoring and supporting colleagues to achieve collective success. Dedicated to maintaining accuracy and efficiency in all accounting tasks.
Overview
18
18
years of professional experience
Work History
Senior Billing Specialist
Corporate Creations International
01.2020 - Current
- Processed client payments via phone, email, mail, and online portal with precision.
- Balanced daily deposits to ensure financial accuracy.
- Billed invoices accurately across various cycles, including daily, weekly, and monthly.
- Responded promptly to client inquiries through email and telephone.
- Reviewed aging reports to address past due accounts and conducted follow-ups.
- Collaborated with account managers to establish new accounts based on client requirements.
Credit & Collections/Accounts Receivable Clerk
KPH Healthcare Services Inc.
06.2016 - 10.2019
- Coordinated the approval or rejection of lines of credit for personal as well as business lines of credit.
- Worked closely with both customers and accounting team to reconcile accounts and oversee payment negotiation.
- Placed customer accounts on hold when payments were past due and collection efforts failed.
- Prepared month-end closing entries for detailed reporting and record keeping.
- Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
- Received, submitted payments and applied amounts to customer balances.
- Reached out to customers to collect outstanding payments via one-time or negotiated installment methods.
- Created and distributed updated customer statements.
Prescription Filler and Shipper
ProAct Inc.
11.2015 - 07.2016
- Worked with other departments to resolve supply questions and quality concerns.
- Read and followed orders to prepare, pack and scan orders.
- Added tags and stored inventory in correct locations.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Unpacked and examined incoming shipments from warehouse to confirm consistency with records and routed materials to appropriate department.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Prepared and shipped medication through UPS, FedEx, and US Postal Service.
Personal Assistant
United Cerebral Palsy
10.2007 - 08.2010
- Ran errands, including grocery shopping and picking up dry cleaning.
- Managed household inventory and maintenance schedules.
- Provided personal care and hygiene to client with special needs.
- Provided care to client's pets, including feeding, walking and grooming.
- Enforced safety procedures in accordance with facility policies and government regulations.
- Coordinated and planned special projects at client's home.
Education
High School Diploma -
Gouverneur Jr/Sr High School
Gouverneur, NYSecretarial Certificate - Secretarial/Office Clerk
Southwest Tech Vocational School
Gouverneur, NYSkills
- FileMaker Pro and Microsoft Office
- Lawson and McKesson systems
- Customer complaint resolution
- Problem-solving expertise
- Telephone communication skills
Awards
Employee Ownership Excellence Award voted on by coworkers and supervisors. Received in October 2018.
Timeline
Senior Billing Specialist
Corporate Creations International
01.2020 - Current
Credit & Collections/Accounts Receivable Clerk
KPH Healthcare Services Inc.
06.2016 - 10.2019
Prescription Filler and Shipper
ProAct Inc.
11.2015 - 07.2016
Personal Assistant
United Cerebral Palsy
10.2007 - 08.2010
High School Diploma -
Gouverneur Jr/Sr High School
Secretarial Certificate - Secretarial/Office Clerk
Southwest Tech Vocational School
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