Laurie Gallagher
Lumberton
Summary
Dynamic Hearing Instrument Specialist with a proven track record at Miracle Ear, achieving a 50% close rate through expert audiological assessments and exceptional sales techniques. Skilled in training and development, I excel in fostering client relationships and delivering tailored solutions that enhance customer satisfaction and drive revenue growth.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Hearing Instrument Specialist
Miracle Ear
Hamilton
09.2024 - Current
- Fitted and dispensed digital hearing instruments based on specific prescriptions.
- Performed comprehensive hearing evaluations to assess auditory needs of clients.
- Maintained over 50% close rate for new and existing clients, contributing to overall sales performance.
- Negotiated pricing and financing options with customers, leading to successful sales closures.
- Received Rising Star Award for exceptional performance in 2025, highlighting commitment to excellence.
Selling Manager
Ashley Furniture HomeStore
Cherry Hill
06.2018 - 08.2024
- Secured million-dollar writer status through targeted sales strategies.
- Showcased product features and benefits, increasing customer understanding and engagement.
- Trained new staff on sales techniques and company policies, improving overall team performance.
Multiple Disabled Education Teacher
C.W. Lewis Middle School
Blackwood
09.2013 - 05.2018
- Wrote and implemented Individual Education Plans, tailoring educational strategies to meet diverse student needs.
- Taught all major subject areas, individualized to meet the needs of each student.
- Developed and implemented interactive learning mediums, enhancing student engagement and understanding of course materials.
- Met with students' parents to address in-class issues and support overall academic achievement.
Teacher
The Regional Enrichment and Learning Center
Laurel Springs
01.2002 - 06.2012
- Instructed students using the Wilson Reading System, significantly improving reading proficiency and overall literacy skills.
- Taught students in grades 4-8 in the Twilight Club program funded by a federal grant.
- Led small group sessions to teach study skills and effective learning strategies, fostering independent learning and confidence.
- Tutored students individually in various subjects, resulting in enhanced understanding and improved academic performance.
Education
Bachelor of Science -
West Chester University
West Chester, PA12-1993
Skills
- Audiological assessments
- Digital hearing aid fitting
- Client relationship management
- Sales management
- Closing techniques
- Training and development
- Education planning
- Sales negotiation
- Excellent communication
- Continuous improvement
- Patient counseling
Certification
Special Education Certification
Accomplishments
Million Dollar Writer 2018-2023
Timeline
Hearing Instrument Specialist
Miracle Ear
09.2024 - Current
Selling Manager
Ashley Furniture HomeStore
06.2018 - 08.2024
Multiple Disabled Education Teacher
C.W. Lewis Middle School
09.2013 - 05.2018
Teacher
The Regional Enrichment and Learning Center
01.2002 - 06.2012
Bachelor of Science -
West Chester University