Laurie Graham
West Plains ,MO
Summary
Detail-oriented administrative professional with expertise in document management, scheduling coordination, and customer service. Proven ability to enhance office efficiency and support staff productivity, ensuring seamless operations.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
State Of Missouri Children's Division
West Plains, Missouri
02.2025 - Current
- Provided administrative support that enabled staff to focus on core tasks.
- Maintained an organized filing system, enhancing document accessibility.
- Delivered information through phone and email communications, ensuring timely responses.
- Supervised office supplies inventory and streamlined reordering process.
Patient Access Manager
Ozarks Healthcare
West Plains , MO
03.2020 - 07.2024
- Streamlined patient registration processes to improve data collection and enhance service delivery.
- Analyzed historical data to determine staffing, equipment, and service needs based on identified trends.
- Supervised and evaluated clerical and maintenance personnel to ensure operational effectiveness in medical settings.
- Led recruitment, hiring, and training initiatives for new medical and facility staff.
- Formulated work schedules and assignments that aligned with workload requirements and resource availability.
- Conducted thorough audits of patient registration documents for accuracy.
- Maintained comprehensive records of patient visits and admissions for administrative tracking.
Education
Associate of Applied Science - Child & Family Develpment
Missouri State University
West Plains MOSkills
- Patient registration
- Document management
- Data entry
- Insurance eligibility verifications
- Scheduling coordination
- Inventory management
- Data analysis
- Problem solving
- Time management
- Customer relations
- Staff supervision
- Operational efficiency
- Teamwork and collaboration
Timeline
Administrative Assistant
State Of Missouri Children's Division
02.2025 - Current
Patient Access Manager
Ozarks Healthcare
03.2020 - 07.2024
Associate of Applied Science - Child & Family Develpment
Missouri State University