Laurie Morgan
Bakersfield,CA
Summary
Supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support.
Overview
17
17
years of professional experience
Work History
Supervisor
Capital Dental Group
Bakersfield, CA
10.2007 - Current
- Trained new employees on company policies and procedures.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving
- customer service standards within the organization.
- Managed a team of 50 employees for office open 7 days a week, ensuring smooth daily operations add goal alignment.
- Oversee employee performance, providing feedback, training, and mentorship to promote skill development.
- Ensured compliance with company policies, safety regulations, and quality standards.
- Coordinated team schedules, approving and fixing time cards.approving time off.
- Conducted performance reviews and developed improvement plans for underperforming team members.
- Acted as a liaison between staff and upper management, communicating updates, issues, and goals.
- Implemented process improvements.
- Built amazing back office teams to be productive and work like a fine oiled machine.
- Completed employees injury report and provided proper paperwork to upper management.
- Assist as RDA for and plug into teams when needed.
- Answer management hotline promptly to help employees 24/7
Education
High School Diploma -
Shafter High
Shafter, CA06-1993
Skills
- Schedule development
- Problem solving
- Communication skills
- Leadership abilities
- Time management
- Problem solving
Timeline
Supervisor
Capital Dental Group
10.2007 - Current
High School Diploma -
Shafter High