Laurie Renfro
Ukiah,CA
Summary
I’m very dependable, responsible, out going, friendly always ready to work when needed or asked to come in on days off. I’ve been at BIGLOTS for 4years, I’ve never had a complaint about my work ethics or from customers.
Overview
4
4
years of professional experience
Work History
Cashier Freight Lead Stocking
BIGLOTS
07.2020 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Loaded and unloaded trucks.
- Verified and noted count and condition of cargo received.
- Inspected freight for any damage or faults prior to loading.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Education
Diploma - Generals
Ukiah South Valley
Ukiah, CA06.1993
Skills
- Returns processing
- ID Verification
- POS Systems
- Product Recommendations
- Cash Handling
- Payment Processing
- Customer Service
- Customer Assistance
- Drawer balancing
- Product restocking
- Cash Register Operation
- Complex Problem-Solving
- Purchase assistance
- Customer service excellence
- Customer Relations
- Loss Prevention
- Point of Sale proficiency
- Money Handling
- Cash Management
Timeline
Cashier Freight Lead Stocking
BIGLOTS
07.2020 - Current
Diploma - Generals
Ukiah South Valley
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