Laurie Rivers
Maumee
Summary
Results-driven professional with extensive experience in catering operations and team leadership. Known for effective problem-solving and time management skills, successfully delivering exceptional event experiences while ensuring compliance with health regulations.
Overview
22
22
years of professional experience
Work History
Catering Manager
Premiere Catering
Toledo
09.2005 - 07.2022
- Managed catering operations for diverse events and client requirements.
- Coordinated logistics for food preparation and delivery, ensuring timely execution for diverse events.
- Supervised catering staff during events, maintaining high service quality and client satisfaction.
- Assisted in setting up tables, chairs, decorations prior to a catered event.
- Supervised servers during catered events to ensure high standards of service were met.
- Worked with chefs to prepare custom menus, special meals, and featured beverages.
- Addressed any issues related to health code violations found during inspections by local authorities.
- Ensured compliance with health regulations in food handling practices.
- Led team meetings to plan events, delegate tasks effectively, and resolve challenges proactively.
FOH Manager/Sous Chef
Avenue Bistro
Toledo
03.2000 - 07.2004
- Managed daily restaurant operations, ensuring high standards and consistent customer satisfaction.
- Directed front of house operations, fostering positive guest experiences through attentive service and prompt response to needs.
- Supervised front of house staff, training and supporting team to enhance service quality.
- Coordinated reservations and seating arrangements for optimal guest experience.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Maximized profit and revenue through upselling and cross-selling techniques.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Education
Some College (No Degree) - Organizational Leadership
Lourdes University
Sylvania, OHSkills
- Event management
- Menu development
- Food safety compliance
- Food and beverage costing
- Staff leadership
- Cross-functional teamwork
- Time management
- Problem solving
Timeline
Catering Manager
Premiere Catering
09.2005 - 07.2022
FOH Manager/Sous Chef
Avenue Bistro
03.2000 - 07.2004
Some College (No Degree) - Organizational Leadership
Lourdes University