LAURIE SALDI
Longs,SC
Summary
Motivated professional with background attending to customer needs to maintain strong relationships. Enthusiastic about promoting products and driving revenue growth. History transforming mediocre territories into successful enterprises. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Outside Sales Representative
Spectrum
Myrtle Beach, SC
08.2024 - Current
- Managed accounts by providing solutions that best fit the customer's needs.
Customer Service Representative
Charter Communications/ Spectrum
Buffalo, NY
09.2014 - Current
- Answered multi-line phones, first point for contact for customers, strong focus on problem solving
- Assisted approximately 50 customers each 10 hour shift with technical questions
- Answered 75 to 100+ inbound calls per day and directed to designated individuals or departments.
Sales Consultant
Lansky Sharpeners
Tonawanda, NY
09.2010 - 08.2014
- Conferred with existing and potential customers to assess requirements proposed timely solutions
- Streamlined operations and prioritized tasks allowing sales staff to increase revenue by 25%.
Compliance Auditor
Beneficial/Household Finance
Buffalo, NY
06.2004 - 04.2010
- Analyzed all audit results and resolved all compliance issues
- Coached new employees on administrative procedures, company policies and performance stand
- Performed 15 audits yearly according to internal and external regulations.
Education
Diploma Program: Medical Coding & Billing -
San Diego College
San Diego, CA11.2013
Skills
- Technical support
- Problem-solving ability
- Relationship Building
- Customer Service-Oriented
Timeline
Outside Sales Representative
Spectrum
08.2024 - Current
Customer Service Representative
Charter Communications/ Spectrum
09.2014 - Current
Sales Consultant
Lansky Sharpeners
09.2010 - 08.2014
Compliance Auditor
Beneficial/Household Finance
06.2004 - 04.2010
Diploma Program: Medical Coding & Billing -
San Diego College
Similar Profiles
Maria GomezMaria Gomez
Direct Support Professional at SpectrumDirect Support Professional at Spectrum
Dillon MillerDillon Miller
Internet Technician at SpectrumInternet Technician at Spectrum
Christopher ThomasChristopher Thomas
Digital Residential Sales Agent at SpectrumDigital Residential Sales Agent at Spectrum
Olivia FrigoOlivia Frigo
Resident Assistant at SpectrumResident Assistant at Spectrum
Emma FitzgeraldEmma Fitzgerald
Server at Landshark Bar & GrillServer at Landshark Bar & Grill