Laurie Anne Casta
Abingdon,MD
Summary
Organized Patient Service Representative with 20 plus years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.
Overview
31
31
years of professional experience
Work History
PSR IVT
Rad Net LHR
09.1990 - 10.2021
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Confirmed validity of pre authorizations
- Researched patients insurance plans for pre authorization guidelines.
- Educated patients on test preparations
- Scheduled patients for radiology exams
- Explained plans for treatment and payment options.
Education
Associate of Arts -
Suffolk County Community College
Selden, NYSkills
- Interpreting Physician Orders
- Appointment Scheduling
- Medical Insurance
- Insurance Information Collection
- HIPAA Compliance
- Office Administration
- Patient Care and Confidentiality
- Patient Interviewing Skills
Timeline
PSR IVT
Rad Net LHR
09.1990 - 10.2021
Associate of Arts -
Suffolk County Community College
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