LAURIEL FRITZ
Tampa,FL
Overview
2
2
years of professional experience
Work History
Loss Prevention Specialist
AMAZON
06.2023 - Current
- Conducts confidential face-to-face interviews with employees pertaining to workplace violence, internal theft and harassment claims.
- Leverages Amazon data analysis tools to identify and investigate patterns in company theft and internal losses.
- Developed targeted strategies for high retail value merchandise shipments, minimizing losses due to theft or damage during transport and receive.
- Performs regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Expedited document processing with accurate data entry and timely filing.
- Contributes to a positive department image by representing Amazon Loss Prevention professionally and consistently enforcing Amazon policies in a respectful manner.
- Increased company understanding of loss prevention strategies through on-site leadership trainings and implementation of new programs.
Learning and Development Trainer
AMAZON
06.2022 - 06.2023
- Increased employee retention rate with efficient on-boarding processes for new hires, including orientation, training materials, and equipment setup.
- Created a strategic multi-department employee training plan that ensured over 3000 employees were in compliance, and saved the site nearly $15,000 in Q4.
- Established open lines of communication between new hires and their managers, fostering a positive and inclusive work environment from day one.
- Created and updated physical records and digital files to maintain current and accurate documentation of employee compliance.
- Completed clerical tasks such as filing, copying, scanning and sending out Start of Shift and End of Shift e-mails.
Learning Ambassador
AMAZON
08.2021 - 06.2022
- Promoted a positive training environment by establishing clear expectations and developing strong communication with all new hires.
- Conducted regular evaluations of employee performance, administered targeted coaching to address areas of improvement.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient production workflow.
- Promoted to Learning Trainer and accepted transfer to TPA4.
Education
Bachelors of Applied Science - Cyber Operations And Warfare
University of Arizona At Arizona
Skills
- Wicklander & Zulawski Investigative Interview Certified
- Microsoft Office (Excel, Word, Outlook)
- Investigations
- File Maintenance
- Data Entry
- Technical Support
- Data Analysis
- Vendor Relations
- Computer Literacy
- Relationship Building
- Employee Onboarding
- Conflict Management
Volunteer Experience
- Actively participates in community volunteer activities with different Amazon Affinity Groups such as Asians at Amazon, Mental Health and Well-being and the Black Employee Network.
- Over three years of volunteering at Helping Hands Food Pantry in Clearwater, FL.
Timeline
Loss Prevention Specialist
AMAZON
06.2023 - Current
Learning and Development Trainer
AMAZON
06.2022 - 06.2023
Learning Ambassador
AMAZON
08.2021 - 06.2022
Bachelors of Applied Science - Cyber Operations And Warfare
University of Arizona At Arizona