Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Owner
Diamond In The Ruff Pet Sitting Services
05.2014 - 07.2021
Built my own business by providing in-home pet sitting and pet care services to 200+ clients.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Received 5 star reviews for reliability, responsibility and detail oriented skills.
Trained and managed 3 employees and implemented marketing strategies to increase brand awareness and attract new customers.
Sold business in July 2021 after moving 25 miles away.
Director of Operations
Trammell Crow Residential Services
01.1996 - 08.2000
Engaged National Home Builders (Pulte, Lennar, MI Homes) to develop a partnership with the goal of assisting first time home buyers. Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Optimized revenue growth through the marketing and promotion of the flagship Home Equity Leasing Plan.
Implemented marketing and training processes for the HELP Program to 100+ employees and 33 TCRS properties in Orlando, Tampa, Jacksonville and South Florida.
Marketing Coordinator
Hilton Grand Vacations Company
06.1994 - 12.1995
Planned and executed targeted marketing campaigns for new Hilton Resort at Sea World.
Coordinated tours for potential clients to preview resort and generate sales.
Served as Team Leader during peak times to assist management.
Sales Associate Specialist
L.S. Ayres
07.1988 - 05.1994
Increased sales revenue by building a strong rapport with customers while recommending dresses for special occasions, business meetings, holiday events, etc. based on their needs.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Bachelor of Science - Tourism Marketing And Management
Indiana University
Bloomington, IN
05.1992
Skills
Business Management
Operations Management
Problem Solving
Creative Thinking
Sales Expertise
Goal-Oriented
Exceptional Customer Service
Relationship Building
Teamwork and Collaboration
Detail Oriented
Timeline
Owner
Diamond In The Ruff Pet Sitting Services
05.2014 - 07.2021
Director of Operations
Trammell Crow Residential Services
01.1996 - 08.2000
Marketing Coordinator
Hilton Grand Vacations Company
06.1994 - 12.1995
Sales Associate Specialist
L.S. Ayres
07.1988 - 05.1994
Bachelor of Science - Tourism Marketing And Management
Indiana University
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