Summary
Overview
Work History
Education
Skills
Timeline
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Lauryn Alderman

Oxford, AL,AL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Bedzz Express
04.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Associate/Backroom, Production Line Worker

TJ Maxx
07.2021 - Current
  • Play an integral role in customer service and overall sales numbers
  • Clean up minor spills quickly and safely
  • Maximize positive customer service experience
  • Assist customers in finding specific grocery items
  • Collaborated with Merchandisers to reorganize store based on best selling items, trends and season to raise sales
  • Ensure items are well-stocked for each shift
  • Contribute to positive, fun working environment
  • Help customers by asking questions and making suggestions for purchases
  • Manage inventory and restock as needed
  • Call for department assistance based on customer requests
  • Design floor layout and window displays that incorporate research on current trends and previous sales
  • Supervise a team of [how many] employees
  • Train new employees
  • Comply with all company-wide safety procedures
  • Examine merchandise to verify correct price and no visible damage
  • Resolve problems with merchandise quickly and efficiently
  • Prepare merchandise for shipment
  • Create innovative displays for retail floors every season
  • Follow all safety and departmental procedures
  • Break down and remove empty boxes
  • Greet customers with warm, welcoming attitude
  • Stock shelves with delivered packages
  • Coordinate with management on income merchandise to set up visually appealing layouts
  • Design eye-catching window displays that draw a
  • Receive, unload, and unpack boxes each day
  • Design displays to improve customer engagement experience
  • Customer assistance Cash register operations
  • Proficient in Microsoft Software and Google
  • Suites
  • Product and Service Sales
  • Childcare Stocking and receiving
  • Merchandising

Daycare Worker

New Adventures Learning Center
09.2020 - 05.2021
  • Supervise children
  • Communicate clearly with administration and parents on childrens accomplishments/struggles
  • Set up creative learning environement for the children
  • Attend to the childrens' basics needs, including feeding and bathroom acommpanying
  • Provide support and assistance to children throughout the school day

Cashier and Customer

Baker Foods, Inc Pic N Sav
07.2019 - 07.2020
  • Checked identification for proof-of-age and refusing alcohol and sales to underage customers
  • Operated cash register for cash, check and credit card transactions
  • Helped customers complete purchases, and locate items
  • Counted cash in register drawer at beginning and end of shift
  • Checked prices for customers and processed items sold by scanning barcodes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Education

Art Education

Gadsden State Community College
Anniston, Alabama

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Lincoln High School
Lincoln, Alabama
05.2019

Skills

  • Excellent People Skills
  • Customer Service
  • Verbal Communication
  • Sales Expertise
  • Multitasking Strengths
  • Time Management
  • Product and Service Sales
  • POS System Operations
  • Sales and Marketing
  • Store Opening and Closing
  • Documentation and Recordkeeping
  • Retail Store Operations

Timeline

Sales Associate

Bedzz Express
04.2022 - Current

Associate/Backroom, Production Line Worker

TJ Maxx
07.2021 - Current

Daycare Worker

New Adventures Learning Center
09.2020 - 05.2021

Cashier and Customer

Baker Foods, Inc Pic N Sav
07.2019 - 07.2020

Art Education

Gadsden State Community College

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Lincoln High School
Lauryn Alderman