Lauryn Borrego
Joliet,IL
Summary
Proven Front Office Coordinator at Absolute Integrated Health, skillful in enhancing patient relations and office efficiency through exceptional time management and communication skills. Excelled in administrative processes, managing high call volumes, and maintaining inventory, contributing to a supportive and organized work environment. Demonstrated commitment to customer service and problem-solving, ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Front Office Coordinator
Absolute Integrated Health
Plainfield, Il
08.2021 - Current
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Enhanced communication flow within office by serving as central point of contact.
- Aided colleagues, managers, and customers through regular communication and assistance.
Education
High School Diploma -
Joliet Central High School
Joliet, IL05.2017
Marketing
Lewis University
Romeoville, ILSkills
- Time Management
- Multitasker
- Communication
- Organized
- Problem Solving
- Office Management
- Attention to Detail
- Customer Service
Timeline
Front Office Coordinator
Absolute Integrated Health
08.2021 - Current
High School Diploma -
Joliet Central High School
Marketing
Lewis University