Lauryn Crawford

• Offers strong customer service skills, keeping customers satisfied by going above and beyond. Making the moment right for the customers is a top priority.
• Created a warm, welcoming environment for training new barista partners, fostering team cohesion and readiness.
• Crafted high-quality hand-made drinks, consistently adhering to drink standards to enhance customer experience.
• Collaborated and worked well with partners as well as covering other shifts at different stores.
• Utilized daily routines to ensure cleaning standards were met.
• Supervised daily operations to ensure efficient service delivery and optimal customer satisfaction.
• Trained and mentored new baristas on beverage preparation and customer service standards.
• Managed inventory levels, ordering supplies to maintain product availability and minimize waste.
• Resolved customer complaints effectively, enhancing overall guest experience and loyalty.

• Processed daily customer transactions accurately and efficiently to ensure smooth operations.
• Monitored swimmers and enforced safety regulations to maintain a safe environment.
• Managed large groups of patrons to ensure safety and enjoyment.
• Intervened promptly in emergency situations to protect individuals.
• Monitored pool activities to ensure guest safety and compliance with regulations.
• Responded swiftly to emergencies, administering first aid and CPR as needed.
• Conducted regular inspections of pool facilities for cleanliness and safety hazards.

• Cultivated a warm and welcoming atmosphere for customers and coworkers. Prepared food with accuracy and cleanliness, ensuring timely service for customer satisfaction.
• Provided exceptional customer service by promptly addressing guest inquiries and concerns.
• Trained new staff on menu items, ensuring adherence to company standards and procedures.
• Managed multiple tables efficiently, maintaining high levels of order accuracy and guest satisfaction.
• Delivered exceptional customer service, ensuring guest satisfaction in fast-paced environment.
• Managed daily inventory of food and beverage supplies, maintaining stock levels for efficient operations.

GPA: 3.7+ GPA