Lauryn Graves
Clayton
Summary
Dynamic professional with a proven track record at Walmart and Amazon, excelling in communication and organizational skills. Successfully established a skin care brand, enhancing market presence through innovative marketing strategies. Adept at team collaboration and financial analysis, consistently delivering exceptional customer experiences and driving business growth.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Smithfield
12.2023 - 05.2025
- Picked and bagged items for customers' orders from tvs, refrigerators, bikes and groceries.
- Processed returns and damaged goods through the claims department.
- Delivered orders to customers in a timely manner.
- Closing shift responsibilities are restocking all carts with bags, produce/meat bags, printer rolls and totes.
Owner
Puurpose skin care
Clayton
08.2022 - 02.2024
- Established a growing skin care brand with planning and managing all aspects of the business with business development, web design and marketing.
- Enhanced brand awareness with social media, digital strategies and marketing campaigns for sales.
- Curator of organization, financial analyzing, detailed tasks, brainstorming new ideas for overall customer quality and experience to make a change in people’s lives for the better.
Package handler and Team Lead
Amazon
Garner
01.2021 - 08.2022
- Handling packages that needed to be prepared and shipped out on time through on time truck delivery.
- Also fixing any packages/items that may have been damaged or may have caused a leakage to be repaired and shipped on time.
- Contact truck drivers to inform them of any delays or mostly when the truck is ready to go.
- Keeping in constant contact with different teams to notify them about certain areas that may be jammed, at a high volume, keeping machines on/off during CPT (critical pull times for on time truck delivery).
Cashier
Rue21
Garner
09.2020 - 01.2021
- Promoting sales or deals we had during holidays or for overall company improvement.
- Performing store quality experience by keeping up to date with new shipment to be displayed for customers and keeping everything clean for an overall store and customer quality experience.
Personal Shopper and Cashier
Food Lion
Clayton
06.2020 - 01.2021
- Handling electronics for store opening hours to receive personal orders from an individual who is shopping on the food lion online store.
- Having clear proper communication skills with the shoppers when an item is out or asking the customer if they want to swap for something else which includes patience, picture sending and sometimes in store refunds.
- Getting orders done as quickly as possible leaving the store and customer satisfied.
Education
High School Diploma -
Crestwood High School
Sumter, South Carolina06.2017
Skills
- Communication skills
- Entrepreneurship and business development
- Team collaboration
- Emotional intelligence
- Organizational skills
- Financial analysis
- Writing proficiency
- Marketing strategies
- Time management
Additional Skills
Owner, Puurpose Skin Care, Clayton, NC, 08/01/22, 02/29/24, Established a growing skin care brand with planning and managing all aspects of the business with business development, web design and marketing., Enhanced brand awareness with social media, digital strategies and marketing campaigns for sales., Curator of organization, financial analyzing, detailed tasks, brainstorming new ideas for overall customer quality and experience to make a change in people’s lives for the better.
Timeline
Personal Shopper
Walmart
12.2023 - 05.2025
Owner
Puurpose skin care
08.2022 - 02.2024
Package handler and Team Lead
Amazon
01.2021 - 08.2022
Cashier
Rue21
09.2020 - 01.2021
Personal Shopper and Cashier
Food Lion
06.2020 - 01.2021
High School Diploma -
Crestwood High School