Summary
Overview
Work History
Education
Skills
References
Timeline
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Lauryn Phifer

Olive Branch,MS

Summary

Results-driven Supervisor at Sidlehill Farms, specializing in workflow management and exceptional customer service. Demonstrated success in enhancing kennel operations while prioritizing pet safety and well-being. Proven expertise in staff training and mentoring, ensuring high levels of pet owner satisfaction through meticulous attention to detail.

Overview

7
7

Years of experience

Work History

Supervisor

Sidlehill Farms
Olive Branch, USA
09.2022 - Current
  • Provided exceptional care and supervision for dogs in a boarding facility, ensuring their safety and well-being.
  • Maintained a sanitary environment by consistently cleaning dog facilities and common areas.
  • Administered medications per veterinarian guidelines, following precise dosing instructions.
  • Kept detailed logs for meals taken, medications given, and behaviors observed.
  • Managed coordination of group play based on temperament and breed compatibility assessments.
  • Promptly managed dog-related emergencies, including injuries and aggression.
  • Guided employees to sustain optimal performance.
  • Provided exceptional customer service and comprehensive support to all pet owners.

Dog Sitter/House Sitter

Olive Branch, USA
03.2018 - Current
  • Provided daily care for pets, including feeding, watering, and administering medication as per owner instructions.
  • Maintained cleanliness of pets' living areas, including the cleaning of litter boxes and cages.
  • Walked and exercised dogs during owner absences.
  • Ensured clear communication regarding pet visits and statuses.

Kennel Technician

Paws Inn and Suites
02.2022 - 06.2022
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided companionship to pets to lessen tension.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Maintained clean and orderly play yards and kennels.

Education

High school diploma -

Lewisburg High School
Olive Branch, MS
05.2021

Skills

  • Workflow management
  • Attention to detail
  • Training and mentoring
  • Customer service
  • Pet care needs
  • Shelter volunteering

References

References available upon request.

Timeline

Supervisor

Sidlehill Farms
09.2022 - Current

Kennel Technician

Paws Inn and Suites
02.2022 - 06.2022

Dog Sitter/House Sitter

03.2018 - Current

High school diploma -

Lewisburg High School

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