Lauryn Scott
Glenwood
Summary
Compassionate and dedicated with natural ability to connect with patients and provide quality care. Understands basic patient care principles and proficient in vital signs monitoring and assisting with daily living activities. Committed to making positive impact by ensuring patient comfort and well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Claims Support Specialist
Woodmen Life
12.2021 - 02.2023
- Facilitated positive client relationships by addressing inquiries promptly and professionally via phone or email correspondence.
- Supported management in reporting tasks by providing relevant data analysis and insights on departmental performance metrics.
- Enhanced customer satisfaction with timely communication on claim status updates and followups.
- Organized and maintained electronic claim files, enabling easy access to records for future reference or audits.
Sales Associate
Bath and Body Works, Limited Brands
06.2020 - 12.2021
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
General Studies
Iowa Western Community College
Council Bluffs, IA07-2025
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizing and prioritizing work
- Reliability
- Excellent communication
- Critical thinking
- Active listening
Certification
- CNA - Certified Nurse Assistant
Timeline
Claims Support Specialist
Woodmen Life
12.2021 - 02.2023
Sales Associate
Bath and Body Works, Limited Brands
06.2020 - 12.2021
General Studies
Iowa Western Community College
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