Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Jorge E. Mancheno Insurance Agency
Oakland, CA
05.2022 - 08.2025
I was responsible for answering phone calls, responding to emails, processing payments, filing, and responding to customer requests. My duties required me to have great customer service and be able to work well with others.
Maintained accurate records of client information using agency-specific software systems.
Managed scheduling and appointments for clients to ensure efficient operations.
Assisted in preparing insurance documents and policy renewals for timely distribution.
Coordinated communication between clients and agents to enhance customer service experience.
Provided training support for new administrative staff, fostering a collaborative environment.
Camp Counselor
Sleepy Hollow Legend Land
Orinda, CA
06.2021 - 08.2021
While working at Legend Land, I facilitated schedules for campers including tennis and swim lessons. I supervised children ages 5-10 during games, arts, and crafts. As a counselor, I reacted to unexpected events calmly and quickly.
Supervised daily activities, ensuring safety and engagement for campers.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Worked with children of varying age, interest, skill, and developmental levels.
Education
No Degree -
Washington State University
Pullman, WA
05.2028
High School Diploma -
Campolindo High School
Moraga, CA
05.2025
Skills
Resourceful
Customer service
Data entry
Strong problem solver
Appointment scheduling
Accomplishments
Event Planning - Successfully planned and executed corporate meetings, lunches and special events for company.
Oversaw the Nicaragua 2025 project, leading to team building.
ACTIVITIES AND ATHLETICS
CHS Varsity Beach Volleyball (Grades 11-12) 10 hours per week CorePower Yoga Teacher Training 200 hours CHS Varsity Beach Volleyball (Grades 11-12) 10 hours per week CorePower Yoga Teacher Training 200 hours
Certification
Achieved my yoga teaching credentials for CorePower Yoga by completing the 200HR Teacher Training with accuracy and efficiency.