Lavada Allums
Crockett
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Shift Manager
Taco Bell
Crockett
05.2023 - Current
- Trained new employees on food safety and customer service standards.
- Assisted in inventory management and stock rotation for fresh ingredients.
- Handled customer complaints and resolved issues promptly during shifts.
Breakfast Host
Holiday Inn
Crockett
07.2022 - 05.2023
- Prepared and set up breakfast buffet, ensuring fresh food items were presented attractively for guests.
- Maintained cleanliness and organization of dining area, contributing to a welcoming environment during service.
- Provided exceptional customer service by promptly addressing guest inquiries, enhancing overall dining experience.
Shift Leader
Dairy Queen
Crockett
04.2021 - 07.2021
- Supervised team members during busy shifts, enhancing service efficiency and customer satisfaction.
- Trained new employees on customer service standards and food safety protocols, ensuring compliance and high-quality service.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained organized work environment by delegating tasks, promoting teamwork and operational flow.
Supervisor/Office Manager
Aramark
Nacogdoches
01.2009 - 08.2020
- Supervised daily operations, ensuring compliance with company standards to maintain quality.
- Trained new employees on safety protocols and operational procedures.
- Oversaw inventory management and maintained stock levels consistently.
- Collaborated with departments to streamline workflow processes, enhancing interdepartmental coordination.
- Trained new employees on company policies, job duties, and performance expectations.
- Maintained organized filing system for records and correspondence, improving document retrieval efficiency.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
Bachelor of Arts - Sociology
SFA
Nacogdoches, TX05-2012
Skills
- Team supervision
- Employee training
- Training and development
- Customer service
- Inventory management
- Cash handling
- Food safety
- Scheduling and planning
- Organizational skills
- Problem solving
- Decision making
- Attention to detail
- Conflict resolution
- Document management
Timeline
Shift Manager
Taco Bell
05.2023 - Current
Breakfast Host
Holiday Inn
07.2022 - 05.2023
Shift Leader
Dairy Queen
04.2021 - 07.2021
Supervisor/Office Manager
Aramark
01.2009 - 08.2020
Bachelor of Arts - Sociology
SFA