Lavanya Kancharana
Aurora,IL
Summary
A proactive and results-oriented professional with strong interpersonal skills and a positive demeanor. Adept at team building, time management, and conflict resolution. Known for punctuality, problem-solving, and multitasking abilities. Demonstrated capacity to adapt to changing environments and consistently deliver quality results. Passionate about contributing to organizational success through dedicated work and collaboration.
Overview
3
3
years of professional experience
Work History
Retail Sales Officer
Tanishq Jewelers
Naperville, IL
01.2024 - 03.2024
- Delivered exceptional customer service, assisting clients in selecting fine jewelry based on their needs and preferences.
- Demonstrated expertise in product knowledge, advising customers on gold, diamond, and precious stone collections.
- Managed in-store transactions, processed sales, and addressed customer inquiries with a focus on satisfaction and trust.
- Contributed to store visual merchandising and ensured displays were organized and attractive.
- Played a key role in meeting and exceeding sales targets, enhancing the store’s profitability and customer loyalty.
Event Manager
Freelance
INDIA
05.2014 - 06.2015
- Managed and coordinated logistics for various private events, including Freshers' events, Farewell parties, and Engagement celebrations.
- Oversaw event operations, including catering, venue arrangement, photography, and guest relations.
- Ensured smooth event execution by managing guest feedback and addressing any issues promptly.
- Provided end-to-end event coordination, ensuring satisfaction and successful outcomes for clients.
Assistant Teacher
Ravindra & Rajendra P.G College, Andhra University
INDIA
07.2010 - 06.2011
- Assisted professors with curriculum planning and delivery for courses such as Database Management Systems, Data Structures, and Software Development Life Cycle.
- Delivered lectures and provided hands-on support to students, resolving academic queries on a daily basis.
- Coordinated mid-term exams, graded assignments, and ensured timely feedback for student improvement.
- Managed classroom activities, fostering a collaborative and productive learning environment.
- Contributed to the maintenance and cataloging of academic resources for the university library.
Education
Master of Computer Applications -
Ravindra & Rajendra P.G College
Andhra University, India06.2009
Bachelor of Science - Electronics
Pydah College
Andhra University, India06-2006
Skills
- People Management: Expertise in managing teams, fostering collaboration, and resolving conflicts
- Event Planning & Coordination: Proven track record in organizing and executing events with attention to detail and customer satisfaction
- Excellent Listening & Communication: Skilled at active listening, both written and verbal, ensuring clarity and understanding
- Service-Oriented: Friendly, courteous, and dedicated to providing excellent service in all interactions
- Composure Under Pressure: Maintain professionalism and focus in high-stress environments
- Adaptability: Demonstrate flexibility in fast-changing situations while maintaining high performance
- Team Building: Strong ability to lead, motivate, and unify teams towards shared goals
- Quality Assurance: Commitment to maintaining high standards in all tasks, ensuring the delivery of quality results
Activities & Interests
- Travel: Passionate about exploring new cultures and gaining diverse perspectives.
- Gardening: Enjoy cultivating plants and maintaining a sustainable, green environment.
- Culinary Enthusiast: Avid explorer of world cuisines and passionate about cooking.
- Volunteer at Food Pantry: Actively involved in community outreach, helping provide food and support to those in need.
Timeline
Retail Sales Officer
Tanishq Jewelers
01.2024 - 03.2024
Event Manager
Freelance
05.2014 - 06.2015
Assistant Teacher
Ravindra & Rajendra P.G College, Andhra University
07.2010 - 06.2011
Master of Computer Applications -
Ravindra & Rajendra P.G College
Bachelor of Science - Electronics
Pydah College
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