LaVelle Price
Cleveland
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
7
7
years of professional experience
Work History
District Manager
Populus Financial Group
07.2023 - 08.2024
- Supervised 6-22 locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Store Manager
Populus Group
06.2019 - 07.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Banker
City & County Credit Union
01.2022 - 06.2022
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Assistant Store Manager
AutoZone
04.2018 - 06.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
General Manager
Advance Auto Parts
06.2017 - 04.2018
- Managed to grow commercials customer relationships/sales, including building and holding the team accountable for delivering excellent service
- Developed, hired, coached, and scheduled team members to become excellent employees as well as future leaders
- Ensured all execution of shrink prevention procedures were followed to all operational standards to maintain within percentage guidelines
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
Education
Associate of Applied Science - Automotive Technology
Atlanta Technical College
Atlanta, GASkills
- Multi-unit management
- Action plans
- Team development
- Operations management
- Training and coaching
- Strategic planning
- Recruiting and hiring
- Conflict management
- Leadership development
- Data analytics
- Succession planning
Timeline
District Manager
Populus Financial Group
07.2023 - 08.2024
Banker
City & County Credit Union
01.2022 - 06.2022
Store Manager
Populus Group
06.2019 - 07.2023
Assistant Store Manager
AutoZone
04.2018 - 06.2019
General Manager
Advance Auto Parts
06.2017 - 04.2018
Associate of Applied Science - Automotive Technology
Atlanta Technical College
Similar Profiles
Eva ReedEva Reed
District Manager at Populus Financial GroupDistrict Manager at Populus Financial Group
Alicia CarrilloAlicia Carrillo
Store Manager at Populus Financial GroupStore Manager at Populus Financial Group
Jerry ConnorJerry Connor
Customer Service Representative at Populus Financial ServicesCustomer Service Representative at Populus Financial Services